JOB PURPOSE:
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
A self-motivated person capable of delivering superior customer service by demonstrating a high degree of leadership, flexibility and a conscientious approach to getting the job done. There is a requirement for the jobholder to manage a Regional Branch in the Manager's absence. The jobholder will be fully conversant with and conform to company procedures and will ensure company instructions, standards of discipline, workmanship and safety of themselves and the workers under their direct control are maintained at all times.
EDUCATION & TRAINING
- Literate and numerate.
- GCSE Mathematics and English or equivalent standard desirable.
- Candidate will obtain valid LGV (category C or C+E).
- Candidate will obtain valid Drivers CPC Certificate.
- Compliant with established legal tachograph procedures and Attended Basic Practical Course and passed assessment.
- Attended Advanced Packing Skills Course and passes assessment.
- Attended Supervisory/Team Leader Skills Course and passed assessment.
- Attended Customer Service training (as available) and Attended Introduction to Management training (as available).
- Attended Health & Safety/Risk Assessment training (as available). andAttended FLT training, where applicable. KNOWLEDGE &
EXPERIENCE
- Handling customers to a superior level of service delivery.
- Directing and controlling team members, liaising directly with customers and Good geographic knowledge of UK.
- Knowledge of working time directive.
- Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times.
- Advanced supervisory and team leadership/motivated skills.
- Ability to work from plans/drawings and instruct staff accordingly.
- Knowledge and compliance of 'O' License regulations and working time directive.
- Knowledge and experience of office and commercial work.
- Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments and Experience of on job coaching of all branch staff. SKILLS & PERSONAL ATTRIBUTES
- High personal & professional standards.
- Excellent customer service skills with a cooperative attitude.
- Superior driving record.
- Have the necessary experience in the moving industry.
- Have a clean disciplinary record for the previous 12 months. xgikmsk
- High degree of problem solving.
- Will...
Driver/Porter - LGV-HGV - Class 2 Driver in Newton employer: Pickfords
Pickfords is an exceptional employer that prioritises employee development and offers comprehensive training for LGV/HGV qualifications, ensuring a clear path for career advancement. Our supportive work culture in Edinburgh fosters teamwork and reliability, while our commitment to excellent customer service creates a rewarding environment for all staff members. Join us to be part of a respected company with a long-standing reputation in the removals industry, where your contributions are valued and recognised.
