At a Glance
- Tasks: Lead customer experiences and upsell opportunities while ensuring top-notch service.
- Company: Join Pickfords, a leader in customer satisfaction and support.
- Benefits: Enjoy a permanent role with health and wellbeing programs.
- Other info: Be part of a supportive team focused on growth and success.
- Why this job: Make a real difference in customers' journeys and enhance their experiences.
- Qualifications: Two years of customer service experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Pickfords is seeking a dynamic Move Manager in Kings Langley, England, dedicated to exceptional customer service and ownership throughout the customer journey.
The ideal candidate will have at least two years of customer service experience and a commitment to maximizing customer satisfaction.
This role offers full-time, permanent employment with a variety of responsibilities including problem-solving, effective communication, and maintaining KPIs.
Employees also benefit from a supportive work environment and various health and wellbeing programs.
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We think you need these skills to ace Move Manager: Customer Experience & Upsell Leader
Customer Service Experience
Problem-Solving Skills
Effective Communication
KPI Management
Customer Satisfaction Maximisation
Ownership
Dynamic Approach
