At a Glance
- Tasks: Deliver exceptional customer service while managing a team and ensuring safety standards.
- Company: Join a leading logistics company with a focus on teamwork and excellence.
- Benefits: Competitive pay, training opportunities, and the chance to develop leadership skills.
- Other info: Opportunities for career advancement and travel across the UK.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Must have LGV licence and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
A self-motivated person capable of delivering superior customer service by demonstrating a high degree of leadership, flexibility and a conscientious approach to getting the job done. There is a requirement for the jobholder to manage a Regional Branch in the Manager’s absence. The jobholder will be fully conversant with and conform to company procedures and will ensure company instructions, standards of discipline, workmanship and safety of themselves and the workers under their direct control are maintained at all times.
EDUCATION & TRAINING:
- Literate and numerate and GCSE Mathematics and English or equivalent standard desirable.
- Candidate will obtain valid LGV (category C or C+E).
- Candidate will obtain valid Drivers CPC Certificate.
- Compliant with established legal tachograph procedures.
- Attended Basic Practical Course and passed assessment.
- Attended Advanced Packing Skills Course and passed assessment.
- Attended Supervisory/Team Leader Skills Course and passed assessment.
- Attended Customer Service training (as available).
- Attended Introduction to Management training (as available).
- Attended Health & Safety/Risk Assessment training (as available).
- Attended FLT training, where applicable.
KNOWLEDGE & EXPERIENCE:
- Handling customers to a superior level of service delivery.
- Directing and controlling team members, liaising directly with customers and good geographic knowledge of UK.
- Knowledge of working time directive.
- Ensuring Company instructions and standards of discipline, workmanship and safety (including accident reporting) are maintained at all times.
- Advanced supervisory and team leadership/motivated skills.
- Ability to work from plans/drawings and instruct staff accordingly.
- Knowledge and compliance of ‘O’ License regulations and working time directive.
- Knowledge and experience of office and commercial work.
- Knowledge and experience of implementing Health & Safety Regulations and conducting Risk Assessments.
- Experience of on job coaching of all branch staff.
SKILLS & PERSONAL ATTRIBUTES:
- High personal & professional standards.
- Excellent customer service skills with a cooperative attitude.
- Superior driving record.
- Have the necessary experience in the moving industry.
- Have a clean disciplinary record for the previous 12 months.
- High degree of problem solving.
- Willingness to work away from home for periods of time and some weekends as directed.
- Ability to make appropriate business decisions unsupervised in the Company’s and customer’s best interests.
- Be able to brief and debrief move teams and take any necessary action.
- When not otherwise directed, be able and willing to complete the duties and responsibilities of the Move Controller.
Locations: Glasgow, Edinburgh, Sheffield, Northampton, Cambridge, Bristol, Bournemouth, Horsham, Maidstone, Wembley, Tamworth, Manchester.
Driver/Porter Class 1 (LGV/HGV) employer: Pickfords
As a Driver/Porter Class 1 (LGV/HGV) with us, you will join a dynamic team that prioritises superior customer service and employee development. Our supportive work culture fosters growth through comprehensive training opportunities, including management and health & safety courses, ensuring you are well-equipped to excel in your role. With locations across the UK, including vibrant cities like Glasgow and Manchester, we offer a unique chance to work in diverse environments while enjoying competitive benefits and a commitment to maintaining high professional standards.
StudySmarter Expert Advice🤫
We think this is how you could land Driver/Porter Class 1 (LGV/HGV)
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Pickfords.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Pickfords. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Driver/Porter Class 1 (LGV/HGV)
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Pickfords, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Pickfords and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Pickfords. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Pickfords
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Pickfords.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Pickfords.
