At a Glance
- Tasks: Lead a dynamic team to achieve targets and deliver exceptional service.
- Company: Join Pickfords, a legendary British brand with over 350 years of excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Embrace a culture of inclusivity and equal opportunities for all.
- Why this job: Make a real impact in a role that values leadership and customer satisfaction.
- Qualifications: Experience in management, strong communication skills, and a passion for teamwork.
The predicted salary is between 29700 - 36300 £ per year.
Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years.
We are seeking a dedicated and enthusiastic individual to join our Pickfords Team, with a passion to exceed our company's expectations.
- Job Purpose
- To lead and manage the branch team to achieve revenue, margin and contribution targets.
This will be achieved through the efficient planning, monitoring and management of the daily operation.
- Deliver a consistent superior service in line with the company quality standards.
- The role will also be responsible for full compliance to Health and Safety and Transport Legislation.
- Comply with company cash management guidelines
Responsibilities
- Full responsibility for branch contribution.
- Planning, monitoring and management of the daily operation.
- Accurate cost reporting on Navision e. g. wages, PO’s etc.
- Complete pre move call 48 hours prior to each move.
- Manage margins by job via PF10 report.
- Close / sign off all jobs on a weekly basis.
- Complete weekly trading report and monthly forecast.
- Proactively manage people, vehicles and materials required to meet the number of moves planned, including staff levels and holidays.
- To manage all staff to achieve appropriate KPI’s.
- To conduct customer visits, during and after moves to check on quality of service. Ensure that any shortfalls are fully investigated and managed to conclusion.
- Investigation of claims and complaints.
- Hold monthly branch service meetings.
- To conduct formal and informal reviews of branch team members, service partners and owner drivers in terms of performance and appearance.
- Manage absence records in line with company policy.
- To maintain and monitor an up to date training matrix for all operative staff.
- Complete all required monthly returns.
- Monitor and maintain all transport legislative requirements.
- Compliance to branch health & safety requirements.
- Adherence to company ISO/BAR accreditations.
- Ensure all payments are collected in line with contract conditions
Skills, Knowledge And Experience
- Customer centric.
- Managerial experience and leadership skills.
- Commercial awareness.
- Ability to motivate team and create a can do environment.
- Ability to coach and train others.
- Exceptional planning and prioritising skills.
- Excellent communication skills both verbal and written.
- Problem solving skills.
- Knowledge of Transport Legislation, fleet and maintenance control
If you are a motivated individual we would love to hear from you.
Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK.
We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age
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Branch Manager in Brill employer: Pickfords
Pickfords Move Management Limited is an exceptional employer, offering a supportive and collaborative work environment where employees can thrive. With over 400 years of heritage, we provide ample career development opportunities within a respected national brand, alongside competitive salaries, bonuses, and a comprehensive benefits package. Join us to be part of a team that values customer service excellence and fosters professional growth in a dynamic industry.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Brill
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Pickfords.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Pickfords. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Branch Manager in Brill
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Pickfords, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Pickfords and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Pickfords. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Pickfords
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Pickfords.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Pickfords.
