At a Glance
- Tasks: Lead a dynamic team to achieve targets and deliver exceptional service.
- Company: Join Pickfords, a legendary British brand with over 350 years of excellence.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Embrace a culture of inclusivity and equal opportunities for all.
- Why this job: Make a real impact in a role that values leadership and customer satisfaction.
- Qualifications: Experience in management, strong communication skills, and a passion for teamwork.
The predicted salary is between 33075 - 40425 £ per year.
Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years.
We are seeking a dedicated and enthusiastic individual to join our Pickfords Team, with a passion to exceed our company's expectations.
JOB PURPOSE
- To lead and manage the branch team to achieve revenue, margin and contribution targets.
This will be achieved through the efficient planning, monitoring and management of the daily operation.
- Deliver a consistent superior service in line with the company quality standards.
- The role will also be responsible for full compliance to Health and Safety and Transport Legislation.
- Comply with company cash management guidelines
RESPONSIBILITIES
- Full responsibility for branch contribution.
- Planning, monitoring and management of the daily operation.
- Accurate cost reporting on Navision e. g. wages, PO’s etc.
- Complete pre move call 48 hours prior to each move.
- Manage margins by job via PF10 report.
- Close / sign off all jobs on a weekly basis.
- Complete weekly trading report and monthly forecast.
- Proactively manage people, vehicles and materials required to meet the number of moves planned, including staff levels and holidays.
- To manage all staff to achieve appropriate KPI’s.
- To conduct customer visits, during and after moves to check on quality of service. Ensure that any shortfalls are fully investigated and managed to conclusion.
- Investigation of claims and complaints.
- Hold monthly branch service meetings.
- To conduct formal and informal reviews of branch team members, service partners and owner drivers in terms of performance and appearance.
- Manage absence records in line with company policy.
- To maintain and monitor an up to date training matrix for all operative staff.
- Complete all required monthly returns.
- Monitor and maintain all transport legislative requirements.
- Compliance to branch health & safety requirements.
- Adherence to company ISO/BAR accreditations.
- Ensure all payments are collected in line with contract conditions
SKILLS, KNOWLEDGE AND EXPERIENCE
- Customer centric.
- Managerial experience and leadership skills.
- Commercial awareness.
- Ability to motivate team and create a can do environment.
- Ability to coach and train others.
- Exceptional planning and prioritising skills.
- Excellent communication skills both verbal and written.
- Problem solving skills.
- Knowledge of Transport Legislation, fleet and maintenance control
Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK.
We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age.
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Branch Manager (Aylesbury) employer: Pickfords Move Management Ltd
Pickfords Move Management Ltd is an exceptional employer that prioritises the safety and well-being of its employees while fostering a culture of teamwork and respect. With comprehensive on-the-job training and a strong emphasis on customer service, employees are empowered to grow their skills in a supportive environment. Located in the UK, Pickfords offers a unique opportunity to be part of a renowned company with a commitment to excellence in moving services.
Contact Details:
Pickfords Move Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager (Aylesbury)
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We think you need these skills to ace Branch Manager (Aylesbury)
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Pickfords Move Management Ltd:This is your chance to really connect with the team at Pickfords Move Management Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Pickfords Move Management Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Pickfords Move Management Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Pickfords Move Management Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Pickfords Move Management Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
