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- Tasks: Assist customers with storage solutions and maintain a tidy facility.
- Company: Join a friendly team in a dynamic self-storage environment.
- Benefits: Flexible hours, competitive pay, and hands-on experience.
- Other info: Opportunity for growth and learning in a supportive setting.
- Why this job: Gain valuable customer service skills while working independently.
- Qualifications: Strong communication skills and a proactive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Overview
JOB PURPOSE: You will be at the front line of our Self Store, selling our storage spaces.
- Cleaning offices, toilets and warehouse areas.
- Keeping outdoor areas tidy, free from rubbish and weeds.
- Maintenance can also include painting and fixing/repairing as required.
Customer service and sales: Helping to make the customer’s experience with us as smooth as possible.
- Effective communication both in person, over the phone and through emails.
- Responding promptly to storage enquiries, providing the best storage solution for the customer’s needs with aim to convert into a sale.
Computer competence: Manage customer accounts through our computing system (training will be provided).
- Scanning, saving and printing documents.
- Sending emails, and attaching documents.
Additional responsibilities:
- Key holder – you will hold keys to the building.
- Alarm callouts, to visit site out of hours if alarms go off.
The role relies on you being able to get on and do jobs without supervision, so it is important that you are happy to work without supervision, and under your own initiative.
Be prepared to understand the need for flexibility and be prepared to undertake additional duties in order to maintain the facility.
Skills, Knowledge
Self Store Assistant Self Store Assistant employer: Pickfords Move Management Limited
Contact Detail:
Pickfords Move Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Self Store Assistant Self Store Assistant
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making the customer’s experience smooth, think of examples from your past where you’ve gone above and beyond for a customer. Be ready to share those stories!
✨Tip Number 3
Show off your initiative! This job requires you to work without supervision, so be prepared to discuss times when you’ve taken charge or solved problems on your own. It’ll show them you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about wanting to join our team. Let’s get you that job!
We think you need these skills to ace Self Store Assistant Self Store Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can make our customers' experiences smooth and enjoyable, so share examples of how you've done this in the past!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the Self Store Assistant role.
Demonstrate Initiative: Since the role requires working without supervision, let us know about times when you've taken the initiative. Share specific examples where you’ve tackled tasks independently or solved problems on your own.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pickfords Move Management Limited
✨Know Your Stuff
Familiarise yourself with the self-storage industry and the specific services offered by the company. Understand the role of a Self Store Assistant, including customer service expectations and maintenance tasks. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to make customers' experiences smooth and enjoyable, which is key for this role.
✨Demonstrate Initiative
Since the role requires working without supervision, be ready to discuss times when you've taken the initiative in previous jobs. Share specific examples of how you identified tasks that needed doing and took action without being asked. This will highlight your self-motivation and reliability.
✨Be Tech-Savvy
Even though training will be provided, it's beneficial to show that you're comfortable with computers and technology. Brush up on basic computer skills like managing accounts, sending emails, and handling documents. Mention any relevant experience you have with similar systems to reassure them of your capability.