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For Companies At a Glance
- Tasks: Manage customer enquiries, process sales orders, and plan deliveries efficiently.
- Company: Join a dynamic team at our Leeds depot with a focus on customer service.
- Benefits: Enjoy a competitive salary, 33 days holiday, and a company pension scheme.
- Why this job: Make a real impact by fostering customer relationships and identifying new business opportunities.
- Qualifications: Experience in customer service within fast-paced environments is essential.
- Other info: Flexible working hours and excellent career growth potential.
The predicted salary is between 33560 - 33560 £ per year.
The Role
As a Hire Controller you’ll be part of a team based in the office at our Leeds depot. You will regularly interact with customers by telephone and e‑mail to manage enquiries, process sales orders, and gather post‑installation feedback. In addition, you will plan deliveries to ensure routes are practical, cost‑effective and meet customer expectations. You will also undertake speculative outgoing enquiries with existing and potential customers to identify new business opportunities. Working hours are 40 hours per week – Monday to Friday, 8:00 am to 5:00 pm. A flexible approach to working hours is required to meet operational needs.
About You
You’ll have gained experience from a customer service role in a fast‑paced sales or service environment such as plant hire, manufacturing, property maintenance or construction, where you’ve built and fostered relationships with customers and used product knowledge to identify the best solution for them. Excellent communication skills over telephone and e‑mail for customers, depot colleagues and head office functions are essential, as is computer literacy – you will become a proficient user of our in‑house systems.
What We Offer
- Annual salary: £33,560
- 33 days holiday, inclusive of public holidays and a festive shut‑down period
- Company pension and life assurance schemes
- Cycle to work scheme
- Employee Assistance Programme
Hire Controller (Maternity Cover) – Leeds employer: Pickerings
Contact Detail:
Pickerings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller (Maternity Cover) – Leeds
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with customers regularly, make sure you can confidently discuss your experience and how it relates to the role. Role-play with a friend or family member if you need to!
✨Tip Number 3
Be proactive! Don’t just wait for the interview; reach out to current employees on LinkedIn. Ask them about their experiences and any tips they might have. It shows initiative and can give you valuable insights.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to join our team at the Leeds depot.
We think you need these skills to ace Hire Controller (Maternity Cover) – Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant roles in fast-paced environments like plant hire or construction.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Hire Controller role. Share specific examples of how you've built relationships with customers and solved their problems in previous jobs.
Show Off Your Communication Skills: Since excellent communication is key, ensure your application is clear and professional. Pay attention to grammar and spelling, and make sure your tone matches the friendly yet professional vibe we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Pickerings
✨Know Your Stuff
Make sure you brush up on your knowledge of the plant hire industry and the specific services offered by the company. Familiarise yourself with common customer queries and how to address them effectively. This will show that you're not just interested in the role, but also invested in the company's success.
✨Practice Makes Perfect
Rehearse common interview questions related to customer service and sales. Think about scenarios where you've successfully managed customer relationships or resolved issues. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, be prepared to demonstrate your skills. Whether it's through clear and concise answers or by asking insightful questions, make sure you convey your ability to interact effectively with customers and colleagues alike.
✨Flexibility is Key
Highlight your willingness to adapt to changing circumstances, especially regarding working hours. Share examples from your past experiences where you’ve successfully managed unexpected challenges or changes in plans, showing that you can thrive in a fast-paced environment.