Lift Service Engineer - Devon

Pickerings Lifts is a nationally recognized, privately owned, and independent lift specialist with an impressive 170 years of experience. As a leading name in the sector, we pride ourselves on delivering exceptional service, innovation, and expertise to our clients across the UK. Our dedication to quality and customer satisfaction has solidified our reputation as a trusted partner in the industry.

Due to our continued success, we are looking for a Lift Service Callout Engineer to join our team at the South West regional office. This is an exciting opportunity to work within a well-established company that values expertise, innovation, and customer satisfaction.

The ideal candidate will have experience working with a variety of lift types and controller manufacturers, demonstrating strong fault-finding ability while having a proactive approach to maintenance and repairs. To be considered for this position, an NVQ Level 3 (or equivalent) in lift maintenance is essential. If you are a motivated professional looking for a rewarding role within a leading lift specialist, we’d love to hear from you.

• Routine Servicing and Minor Repairs: Perform routine servicing, respond to call-outs, and carry out minor repairs on all types of electrical and hydraulic goods, passenger, and service lifts within your designated service route area.
• Efficient Maintenance Scheduling: Complete maintenance schedules efficiently and in alignment with agreed Service Contracts, ensuring all tasks are performed to a high standard.
• Accurate Documentation: Use company and customer systems to complete worksheets accurately, maintaining clear and organized records of all work undertaken.
• Participation in On-Call Rota: Be an active participant in the out-of-hours on-call rota, providing vital support and ensuring customer needs are met promptly.
• Health and Safety Compliance: Adhere to best practices in Health and Safety at all times, ensuring both personal and workplace safety while meeting regulatory standards.

Person specification

• Relevant Qualifications: Hold an NVQ Level 3 (or equivalent) qualification in lift maintenance, showcasing your technical expertise and professional competency.
• Self-Motivation and Customer Service: Be self-motivated with excellent customer service skills, demonstrating a high standard of workmanship and professionalism while working independently.
• Valid Driving Licence: Possess a valid driving licence, enabling travel across customer sites and route areas as required.
• DBS Checks: Willing to undergo DBS checks due to the sensitive nature of some customer sites.
• Technical Proficiency: Confidently use handheld devices and interact with customer portals for real-time reporting, ensuring accurate and efficient communication.
• Teamwork and Flexibility: Display a strong willingness to work as part of a team, including participating in the call-out rota to provide comprehensive coverage.
• Strong Communication Skills: Possess excellent verbal and written communication skills, enabling effective collaboration with colleagues and customers.

What we offer

• High Earnings Potential: Competitive pay structure, including bonuses, overtime opportunities, and a standby allowance, offering strong earning potential.
• Generous Holiday Entitlement: 25 days of annual leave plus statutory bank holidays to support a healthy work-life balance.
• Contributory Pension Scheme: Secure your financial future with our contributory pension plan.
• Company Sick Pay: Benefit from company-paid sick leave, providing support when you need it most.
• Training and Development: Invest in your career with access to comprehensive training and development programs.
• Additional Perks: Enjoy benefits such as an employee retail discount scheme and an annual flu vaccination, enhancing your overall well-being.