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- Tasks: Diagnose and resolve lift issues while providing support to engineers across the North of the UK.
- Company: Join Pickerings Lifts, a trusted name with 170 years of expertise in the lift industry.
- Benefits: Enjoy competitive pay, generous holiday, pension scheme, and training opportunities.
- Why this job: Make a real impact in a rewarding role with a leading lift specialist.
- Qualifications: NVQ Level 4 in Lift Engineering and proven fault-finding experience required.
- Other info: Work independently while enjoying a supportive team environment and career growth.
The predicted salary is between 30000 - 42000 £ per year.
Pickerings Lifts is a nationally recognised, privately owned, and independent lift specialist with an impressive 170 years of experience. As a leading name in the sector, we pride ourselves on delivering exceptional service, innovation, and expertise to our clients across the UK. Our dedication to quality and customer satisfaction has solidified our reputation as a trusted partner in the industry.
We are looking for a Lift Field Support Engineer to join our team covering the North of the UK. This is an exciting opportunity to work within a well-established company that values expertise, innovation, and customer satisfaction.
The ideal candidate will have experience working with a variety of lift types and controller manufacturers, demonstrating strong fault-finding ability while having a proactive approach to maintenance and repairs. To be considered for this position, an NVQ Level 4 (or equivalent) in a lift discipline is essential. If you are a motivated professional looking for a rewarding role within a leading lift specialist, we’d love to hear from you.
- Technical Diagnostics & Fault Finding: Perform advanced fault diagnosis on lifts and escalators, covering electrical, mechanical, and control systems. Provide remote and on-site support to field engineers with complex breakdowns and recurring technical issues.
- Support & Guidance: Offer mentoring, technical advice, and on-the-job training to service engineers. Work collaboratively with engineering and product support teams to deliver updates and implement technical modifications.
- Performance & Reliability: Analyse recurring faults and recommend preventive actions or system upgrades to improve reliability and minimise downtime. Assist in investigating and resolving high-impact or safety-related incidents.
- Compliance & Standards: Ensure all work aligns with company Health & Safety policies, lift and escalator regulations, and relevant standards (e.g. EN81, LOLER). Complete detailed diagnostic and technical reports following each site visit.
- Customer & Stakeholder Communication: Liaise with customers, Regional Managers, and technical teams to provide clear, professional updates on progress and root cause findings. Represent the company as a trusted technical expert within the region.
Person specification
- Industry Qualification: Qualified Lift and/or Escalator Engineer (NVQ Level 4 or equivalent in Lift/Escalator Engineering).
- Proven Experience: Demonstrated experience in field service or technical support roles within the lift and escalator industry, with a strong record of fault resolution.
- Technical Expertise: Excellent electrical and mechanical fault-finding skills with a deep understanding of control systems, drives, and safety circuits.
- Analytical Skills: Confident in interpreting electrical schematics, technical documentation, and data to diagnose and resolve complex issues efficiently.
- Independent & Organised: Able to work autonomously, managing priorities effectively across multiple sites while maintaining high standards of accuracy and safety.
- Communication & Mentoring: Strong interpersonal skills with the ability to provide clear technical guidance and mentoring to engineers at various skill levels.
- System Knowledge: Experience with multiple manufacturer systems, including Otis, KONE, Schindler, and Thyssenkrupp.
- Additional Skills: Beneficial qualifications in electronics, PLCs, or diagnostic systems, as well as experience in data analysis or reliability engineering.
- Driving Licence: Full UK driving licence (essential).
What we offer
- High Earnings Potential: Competitive pay structure, including bonuses, offering strong earning potential.
- Generous Holiday Entitlement: 25 days of annual leave plus statutory bank holidays to support a healthy work-life balance.
- Contributory Pension Scheme: Secure your financial future with our contributory pension plan.
- Company Sick Pay: Benefit from company-paid sick leave, providing support when you need it most.
- Training and Development: Invest in your career with access to comprehensive training and development programs.
- Additional Perks: Enjoy benefits such as an employee retail discount scheme and an annual flu vaccination, enhancing your overall well-being.
Prior to interview, please complete the application form and bring it along with you.
Lift Field Support Engineer - North of the UK employer: Pickerings Lifts
Contact Detail:
Pickerings Lifts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lift Field Support Engineer - North of the UK
✨Tip Number 1
Get to know the company inside out! Research Pickerings Lifts, their values, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your technical skills! Brush up on your fault-finding techniques and be ready to discuss specific examples from your experience. We want to see how you tackle challenges in real-life scenarios.
✨Tip Number 3
Don’t forget to prepare questions! Asking insightful questions about the role or the team shows your genuine interest. Plus, it helps you figure out if this is the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lift Field Support Engineer - North of the UK
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with different lift types and controller manufacturers. We want to see your strong fault-finding abilities and how you've tackled maintenance and repairs in the past.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Lift Field Support Engineer role. We love seeing candidates who take the time to connect their background to what we do.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to describe your technical expertise and experiences. We appreciate clarity and professionalism in communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Pickerings Lifts!
How to prepare for a job interview at Pickerings Lifts
✨Know Your Stuff
Make sure you brush up on your technical knowledge about lifts and escalators. Familiarise yourself with different lift types, controller manufacturers, and common fault-finding techniques. Being able to discuss specific examples from your experience will show that you're the right fit for the role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss how you've tackled complex issues in the past. Think of a few scenarios where you successfully diagnosed and resolved faults. This will demonstrate your analytical skills and ability to work independently, which are crucial for this position.
✨Communicate Clearly
Since you'll be liaising with customers and technical teams, practice explaining technical concepts in simple terms. Being able to convey information clearly and professionally will highlight your strong interpersonal skills and make a great impression.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to maintenance and customer satisfaction. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.