Lift Service Engineer

Lift Service Engineer

Full-Time 30000 - 42000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Join us as a Lift Engineer, performing servicing and repairs on various lift types.
  • Company: Pickerings Lifts is a leading lift specialist with 170 years of experience in the UK.
  • Benefits: Enjoy competitive pay, generous holiday entitlement, and free on-site parking.
  • Other info: We promote diversity and welcome applications from all backgrounds.
  • Why this job: Be part of a trusted company that values innovation, customer satisfaction, and your professional growth.
  • Qualifications: Must have NVQ Level 3 in lift maintenance and excellent customer service skills.

The predicted salary is between 30000 - 42000 £ per year.

Pickerings Lifts is a nationally recognized, privately owned, and independent lift specialist with an impressive 170 years of experience. As a leading name in the sector, we pride ourselves on delivering exceptional service, innovation, and expertise to our clients across the UK. Our dedication to quality and customer satisfaction has solidified our reputation as a trusted partner in the industry.

Due to our continued success, we are looking for Multiple Lift Engineers to join our team at the Cardiff Regional Office. We have various routes available, covering Southwest Wales or Newport. This is an exciting opportunity to work within a well-established company that values expertise, innovation, and customer satisfaction.

The ideal candidate will have experience working with a variety of lift types and controller manufacturers, demonstrating strong fault-finding ability while having a proactive approach to maintenance and repairs. To be considered for this position, an NVQ Level 3 (or equivalent) in lift maintenance is essential. If you are a motivated professional looking for a rewarding role within a leading lift specialist, we'd love to hear from you.

Main duties:
  • Routine Servicing and Minor Repairs: Perform routine servicing, respond to call-outs, and carry out minor repairs on all types of electrical and hydraulic goods, passenger, and service lifts within your designated service route area.
  • Efficient Maintenance Scheduling: Complete maintenance schedules efficiently and in alignment with agreed Service Contracts, ensuring all tasks are performed to a high standard.
  • Accurate Documentation: Use company and customer systems to complete worksheets accurately, maintaining clear and organized records of all work undertaken.
  • Participation in On-Call Rota: Be an active participant in the out-of-hours on-call rota, providing vital support and ensuring customer needs are met promptly.
  • Health and Safety Compliance: Adhere to best practices in Health and Safety at all times, ensuring both personal and workplace safety while meeting regulatory standards.
Person specification:
  • Relevant Qualifications: Hold an NVQ Level 3 (or equivalent) qualification in lift maintenance, showcasing your technical expertise and professional competency.
  • Self-Motivation and Customer Service: Be self-motivated with excellent customer service skills, demonstrating a high standard of workmanship and professionalism while working independently.
  • Valid Driving Licence: Possess a valid driving licence, enabling travel across customer sites and route areas as required.
  • DBS Checks: Willing to undergo DBS checks due to the sensitive nature of some customer sites.
  • Technical Proficiency: Confidently use handheld devices and interact with customer portals for real-time reporting, ensuring accurate and efficient communication.
  • Teamwork and Flexibility: Display a strong willingness to work as part of a team, including participating in the call-out rota to provide comprehensive coverage.
  • Strong Communication Skills: Possess excellent verbal and written communication skills, enabling effective collaboration with colleagues and customers.
What we offer:
  • High Earnings Potential: Competitive pay structure, including bonuses, overtime opportunities, and a standby allowance, offering strong earning potential.
  • Paid Door-to-Door: Paid from the moment you leave your door to travel to our clients' sites.
  • Generous Holiday Entitlement: 33 days of annual leave inclusive of statutory bank holidays. Increasing with length of service to support a healthy work-life balance.
  • Free On-Site Parking: Enjoy the convenience of free on-site parking (Paid through parking apps).
  • Contributory Pension Scheme: Secure your financial future with our contributory pension plan.
  • Company Sick Pay: Benefit from company-paid sick leave, providing support when you need it most.
  • Training and Development: Invest in your career with access to comprehensive training and development programs.
  • Employee Referral Programme: Up to £2,000 for referring a fully qualified lift engineer.
  • Additional Perks: Enjoy benefits such as an employee retail discount scheme and an annual flu vaccination, enhancing your overall well-being.

Pickerings Lifts is an Equal Opportunities employer and positively welcomes suitable qualified and experienced applications from individuals irrespective of sex, race, gender, age, national origin, religion, religious belief, sexual orientation, or disablement. We are committed to diversity, equity and inclusion in the workplace. A copy of our Diversity, Equity & Inclusion Policy is available on request.

If you feel that you have the necessary skills to apply for this role, then we look forward to hearing from you.

Lift Service Engineer employer: Pickerings Europe Limited

Pickerings Lifts is an excellent employer, offering a supportive work culture that values innovation and expertise in the lift service industry. With over 170 years of experience, employees benefit from extensive training and growth opportunities, ensuring they are equipped to excel in their roles. Working with us means being part of a dedicated team that prioritises quality and customer satisfaction, all while enjoying the advantages of a privately owned company that fosters a strong sense of community.

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Contact Details:

Pickerings Europe Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lift Service Engineer

Tip Number 1

Familiarise yourself with the specific lift types and controller manufacturers mentioned in the job description. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.

Tip Number 2

Network with current or former employees of Pickerings Lifts on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application and interview.

Tip Number 3

Prepare to discuss your experience with fault-finding and maintenance in detail. Be ready to share specific examples that highlight your problem-solving skills and proactive approach, as these are key qualities they are looking for.

Tip Number 4

Showcase your customer service skills during any interactions with the company. Whether it's through emails or phone calls, being polite and professional can leave a lasting impression and set you apart from other candidates.

We think you need these skills to ace Lift Service Engineer

NVQ Level 3 in Lift Maintenance
Fault-Finding Ability
Proactive Maintenance Approach
Routine Servicing Skills
Minor Repair Skills
Health and Safety Compliance
Technical Proficiency with Handheld Devices

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your relevant experience in lift maintenance, particularly any work with various lift types and controller manufacturers. Emphasise your NVQ Level 3 qualification and any specific achievements in fault-finding and repairs.

Craft a Strong Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention your customer service skills and self-motivation, and explain how your background aligns with Pickerings Lifts' commitment to quality and innovation.

Highlight Technical Proficiency:In your application, be sure to mention your comfort with using handheld devices and customer portals for reporting. This is crucial for demonstrating your ability to communicate effectively and maintain accurate records.

Showcase Teamwork and Flexibility:Discuss your willingness to participate in the on-call rota and work as part of a team. Provide examples of past experiences where you successfully collaborated with colleagues or adapted to changing circumstances.

How to prepare for a job interview at Pickerings Europe Limited

Showcase Your Technical Expertise

Make sure to highlight your NVQ Level 3 qualification and any relevant experience with different lift types and controller manufacturers. Be prepared to discuss specific examples of your fault-finding abilities and how you've successfully handled maintenance and repairs in the past.

Demonstrate Customer Service Skills

Since this role involves direct interaction with clients, emphasise your customer service experience. Share instances where you went above and beyond to meet customer needs, showcasing your self-motivation and professionalism.

Prepare for Health and Safety Questions

Given the importance of health and safety in this role, be ready to discuss your understanding of best practices. You might be asked about specific regulations or how you've ensured safety in previous positions, so brush up on relevant standards.

Be Ready for Teamwork Scenarios

This position requires participation in an on-call rota and teamwork. Prepare to talk about your experiences working as part of a team, how you handle flexibility in your schedule, and any examples of successful collaboration with colleagues.