Business Process Improvement Specialist
Business Process Improvement Specialist

Business Process Improvement Specialist

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team to optimise business processes and drive continuous improvement.
  • Company: Pension Insurance Corporation is dedicated to enhancing operational excellence and innovation.
  • Benefits: Enjoy private medical insurance, 28 days annual leave, and a generous pension scheme.
  • Why this job: Be part of a transformative culture that values your input and fosters growth.
  • Qualifications: Lean Six Sigma black belt with strong analytical skills and experience in process improvement.
  • Other info: Opportunity to work on digital transformation and engage with cross-functional teams.

The predicted salary is between 36000 - 60000 Β£ per year.

Role purposeWe have a great opportunity for a self-starter who is looking for an opportunity to create a continuous improvement culture at PIC! You will be joining a newly formed team at the ground level and support the Business Process Improvement Lead to deliver process improvement projects and coaching operational excellence across the company.

Key ResponsibilitiesProcess Optimisation: Identify inefficiencies in business processes and implement improvements to create efficiencies.

Project Governance and Performance Monitoring: Support the Head of Business Process Improvement in ensuring improvement projects align with objectives and follow best practices and capture performance against continuous improvement. Capture key performance indicators (KPIs) to measure the success of process improvements.

Data Analysis & Reporting: Use data-driven insights to assess process effectiveness and recommend enhancements.

Risk Management: Identify potential risks in business processes and develop mitigation strategies

Coach & Support: Provide guidance to teams on new methodologies and best practices in project management.

Leadership:

Advocate for the new direction for Business Process Improvement at PIC.

Support stakeholders, such as business representatives and business analysts, in understanding and applying the standards and approach to process analysis.

Understand and support the leadership of digital transformation for PIC\’s Business Processes.

Lean Six Sigma black belt with strong knowledge of end-to-end process modelling and analysis.

Demonstrable knowledge of delivering end to end process improvement.

Excellent verbal and written communication methods used to engage internal customers and achieve desired results.

Exposure to multiple, diverse business domains, and to working with cross-functional teams.

A logical, analytical, and structured thinker, with the ability to learn quickly and solve problems.

Knowledge of workflow and process automation.

Use of BPMN 2.0.

Business Process Management tools such as Appian, Bizagi, Pega would be preferable.

Experience in Power BI reporting and use of SharePoint would be preferable.

Familiar with FMEA (Failure Mode and Effects Analysis).

DE&I at PICAt PIC, we believe that true innovation stems from embracing diverse perspectives, backgrounds and experiences. We are committed to building a workplace where every individual, regardless of race, gender identity, sexual orientation, disability, age, religion, or socio-economic background, feels valued, heard and empowered to succeed. We hold ourselves accountable through ongoing initiatives, such as inclusive hiring practices, and equitable career development opportunities that support belonging and community. While we\’re proud of our progress, we recognise there\’s work ahead, and we remain dedicated to listening, learning and evolving together.

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days\’ annual leave (excluding bank holidays), a generous pension scheme and much more.

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Business Process Improvement Specialist employer: PIC

At Pension Insurance Corporation, we pride ourselves on fostering a culture of continuous improvement and operational excellence. As a Business Process Improvement Specialist, you will be part of a dynamic team that values innovation and collaboration, with access to exceptional benefits such as private medical insurance, generous annual leave, and a robust pension scheme. Our commitment to employee growth and development ensures that you will have the opportunity to enhance your skills and advance your career in a supportive environment.
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Contact Detail:

PIC Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Business Process Improvement Specialist

✨Tip Number 1

Familiarise yourself with Lean Six Sigma methodologies, as this role requires a strong understanding of process improvement techniques. Consider obtaining relevant certifications or attending workshops to enhance your knowledge and demonstrate your commitment to continuous improvement.

✨Tip Number 2

Network with professionals in the field of business process improvement. Attend industry events or join online forums where you can connect with others who have experience in similar roles. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Showcase your analytical skills by preparing examples of how you've used data to drive process improvements in previous roles. Be ready to discuss specific metrics and outcomes during interviews to illustrate your impact on operational efficiency.

✨Tip Number 4

Research the company’s current processes and any recent initiatives they’ve undertaken in business process improvement. This will not only help you understand their needs but also allow you to tailor your discussions to show how you can contribute to their goals.

We think you need these skills to ace Business Process Improvement Specialist

Process Optimisation
Project Governance
Performance Monitoring
Data Analysis
Reporting Skills
Risk Management
Coaching and Support
Leadership Skills
Lean Six Sigma Black Belt
End-to-End Process Modelling
Communication Skills
Cross-Functional Team Collaboration
Analytical Thinking
Problem-Solving Skills
Workflow Automation
BPMN 2.0
Business Process Management Tools (e.g., Appian, Bizagi, Pega)
Power BI Reporting
SharePoint Proficiency
FMEA Knowledge

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in process improvement, data analysis, and project management. Use specific examples that demonstrate your skills in Lean Six Sigma and any tools like BPMN 2.0 or Power BI.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for creating a continuous improvement culture. Mention how your background aligns with the responsibilities of the role, particularly in coaching teams and advocating for process improvements.

Showcase Your Analytical Skills: Provide examples of how you've used data-driven insights to improve processes in previous roles. Highlight any experience with performance monitoring and risk management to demonstrate your analytical capabilities.

Highlight Team Collaboration: Emphasise your experience working with cross-functional teams. Discuss how you have supported stakeholders in understanding process standards and methodologies, showcasing your communication skills and ability to lead change.

How to prepare for a job interview at PIC

✨Showcase Your Analytical Skills

As a Business Process Improvement Specialist, you'll need to demonstrate your ability to analyse data effectively. Be prepared to discuss specific examples where you've used data-driven insights to identify inefficiencies and implement improvements.

✨Familiarise Yourself with Methodologies

Make sure you understand Lean Six Sigma principles and other project management methodologies. During the interview, mention any relevant certifications or experiences that showcase your expertise in these areas.

✨Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific process improvement scenarios. Think about past experiences where you've successfully managed risks or coached teams, and be ready to share those stories.

✨Demonstrate Communication Skills

Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, as you'll need to engage with various stakeholders. Highlight any experience you have in presenting findings or leading discussions.

Business Process Improvement Specialist
PIC
Location: London
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  • Business Process Improvement Specialist

    London
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • P

    PIC

    50-100
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