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- Tasks: Manage commercial insurance claims from start to finish, ensuring excellent customer service.
- Company: Join a growing Claims Specialty Team in Leeds focused on property and casualty insurance.
- Benefits: Opportunities for career progression and involvement in exciting projects as the business grows.
- Why this job: Be part of a customer-centric team that values compliance and fair treatment of clients.
- Qualifications: Experience in commercial claims handling; CII qualification or working towards it is a plus.
- Other info: Ideal for multi-taskers passionate about insurance and customer service.
The predicted salary is between 36000 - 60000 £ per year.
Claims Handler – Property and Casualty We have an exciting opportunity for an experienced Commercial Insurance Claims Handler to join our Claims Specialty Team based in Leeds. This role is very customer focussed, requiring you to provide an excellent claims service to our clients. Your proven claims handling experience within all classes of commercial claims will allow you to ensure professional and efficient management of all claims from cradle to grave, dealing with these classes of business and presenting claims MI. This role would suit a person who is keen to progress within insurance (who is either CII qualified or working towards), is a natural multi-tasker and well versed in motor, property and liability insurance claims handling. You will put the customer at the heart of everything you do, utilising know your customer (KYC) and treating customers fairly (TCF) methodologies, handling claims in line with compliance, FCA regulations and business policies & procedures. As the business goes through a period of growth, there will be plenty of opportunities to get involved in other exciting projects. Responsibilities: You will be managing claims from across different products, such asProperty, Liability, Marine and Business Interruption ensuring service standards are met and/or exceeded, You will keep an efficient diary system for all claims, ensuring claims are chased as required,
Claims Handler employer: PIB Insurance Brokers Careers
Contact Detail:
PIB Insurance Brokers Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarize yourself with the specific types of claims you'll be handling, such as property, liability, and marine. Understanding the nuances of these areas will help you stand out during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in previous roles. This is crucial since the role is very customer-focused.
✨Tip Number 3
Highlight any experience you have with compliance and regulatory frameworks, especially FCA regulations. Being knowledgeable in this area will demonstrate your ability to handle claims professionally.
✨Tip Number 4
Express your eagerness to grow within the insurance field. Mention any relevant qualifications or courses you're pursuing, like CII, to show your commitment to professional development.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Claims Handler position. Understand the key responsibilities and required skills, especially focusing on customer service and claims management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in handling commercial insurance claims. Be specific about the types of claims you've managed, such as property, liability, and marine.
Showcase Customer Focus: Demonstrate your commitment to customer service in your application. Provide examples of how you have put customers at the heart of your work and how you have utilized KYC and TCF methodologies.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords related to compliance, FCA regulations, and efficient claims management to align with the company's expectations.
How to prepare for a job interview at PIB Insurance Brokers Careers
✨Showcase Your Claims Experience
Be prepared to discuss your previous claims handling experience in detail. Highlight specific cases where you successfully managed claims from start to finish, especially in property, liability, and marine insurance.
✨Emphasize Customer Focus
Since the role is very customer-focused, share examples of how you've put customers at the heart of your work. Discuss how you utilized KYC and TCF methodologies to enhance customer satisfaction.
✨Demonstrate Compliance Knowledge
Familiarize yourself with FCA regulations and compliance standards relevant to claims handling. Be ready to explain how you ensure adherence to these regulations in your daily work.
✨Express Your Willingness to Learn
Mention your commitment to professional development, especially if you're working towards CII qualifications. Show enthusiasm for growth opportunities within the company and how you can contribute to exciting projects.
