At a Glance
- Tasks: Support Account Managers and provide remote training on our innovative products.
- Company: Join a fast-growing team at Cooper Solutions, part of PIB Group.
- Benefits: Enjoy a competitive salary, attractive bonuses, and hybrid working options.
- Other info: Be part of a supportive culture that values fresh ideas and career growth.
- Why this job: Make a real impact in the automotive industry while developing your skills.
- Qualifications: Excellent customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Cooper Solutions has been delivering software and digital solutions to the retail automotive industry since 2001 and continue to believe that our people are at the heart of everything we do. From our close‐knit 30-strong team in Barford near Warwick to our reputation for first-class service, we create a supportive environment where colleagues can enjoy work, keep learning and make a real difference for our customers.
We’re excited to be hiring an Account Executive (Desk Bound) into our team! Whether you have a background in excellent customer service and looking for a new opportunity, or an experienced Service Advisor from a dealership ready to take your industry knowledge to another level, we’d love to hear from you!
What you’ll be doing:- Supporting Account Managers with administration, reporting and creating training materials
- Providing remote training on Cooper Solutions products and help resolve customer support issues
- Developing your understanding of our products, the automotive retail sector and account management strategy
- We are proud and passionate about the customers we support and therefore excellent customer service experience, and a professional telephone manner, is essential.
- A strong communicator who is customer-focused and a team player, with a genuine desire to help others.
- Someone who is organised, able to multi-task, and keen to learn new systems and concepts.
- A competitive salary and highly attractive bonus & benefits package.
- Hybrid working pattern from our Barford office.
- A supportive and collaborative working environment within top-class business.
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & AccessibilityWe are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com.
Account Executive (Desk Bound) in Warwick employer: pib Group
Cooper Solutions, part of PIB Group, is an exceptional employer located in Barford, near Warwick, offering a hybrid working model that promotes a supportive and collaborative environment. With a focus on employee growth and development, we provide competitive salaries, attractive bonuses, and the opportunity to make a meaningful impact in the automotive retail sector. Join our close-knit team where your contributions are valued, and creativity is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive (Desk Bound) in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry or even those who work at Cooper Solutions. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Cooper Solutions and their products. Show us that you’re not just another candidate; demonstrate your passion for the automotive sector and how you can contribute to our team.
✨Tip Number 3
Practice your communication skills! Since we value excellent customer service, role-play common scenarios you might face as an Account Executive. This will help you feel more confident and ready to impress us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our awesome team at Cooper Solutions.
We think you need these skills to ace Account Executive (Desk Bound) in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Executive role. Highlight any customer service experience and relevant industry knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the automotive sector and how your background makes you a great candidate for this position.
Showcase Your Communication Skills:As a desk-bound Account Executive, strong communication is key. Make sure your application is clear, concise, and free of errors to demonstrate your professional telephone manner and attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at pib Group
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Cooper Solutions and their products. Familiarise yourself with the automotive retail sector and think about how your previous customer service experience can translate into this role.
✨Showcase Your Communication Skills
As an Account Executive, you'll need to demonstrate excellent communication skills. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully resolved customer issues in the past.
✨Be Organised and Ready to Multi-task
Since the role involves supporting Account Managers and handling various tasks, show that you're organised. Bring a notepad or digital device to jot down important points during the interview, and be ready to discuss how you manage multiple responsibilities.
✨Emphasise Your Team Spirit
Cooper Solutions values collaboration, so highlight your ability to work well in a team. Share experiences where you've contributed to a team goal or supported colleagues, showcasing your genuine desire to help others succeed.
