At a Glance
- Tasks: Support Account Managers, provide training, and resolve customer issues in a dynamic environment.
- Company: Join Cooper Solutions, part of PIB Group, a leader in automotive software solutions.
- Benefits: Enjoy a competitive salary, attractive bonuses, and hybrid working options.
- Other info: Embrace a culture of collaboration and creativity with real career progression opportunities.
- Why this job: Make a real impact in a supportive team while developing your skills in the automotive sector.
- Qualifications: Excellent customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Cooper Solutions has been delivering software and digital solutions to the retail automotive industry since 2001 and continue to believe that our people are at the heart of everything we do. From our close‐knit 30-strong team in Barford near Warwick to our reputation for first-class service, we create a supportive environment where colleagues can enjoy work, keep learning and make a real difference for our customers.
We’re excited to be hiring an Account Executive (Desk Bound) into our team! Whether you have a background in excellent customer service and looking for a new opportunity, or an experienced Service Advisor from a dealership ready to take your industry knowledge to another level, we’d love to hear from you!
What you’ll be doing:- Supporting Account Managers with administration, reporting and creating training materials
- Providing remote training on Cooper Solutions products and help resolve customer support issues
- Developing your understanding of our products, the automotive retail sector and account management strategy
- We are proud and passionate about the customers we support and therefore excellent customer service experience, and a professional telephone manner, is essential.
- A strong communicator who is customer-focused and a team player, with a genuine desire to help others.
- Someone who is organised, able to multi-task, and keen to learn new systems and concepts.
- A competitive salary and highly attractive bonus & benefits package.
- Hybrid working pattern from our Barford office.
- A supportive and collaborative working environment within top-class business.
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & AccessibilityWe are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com.
Account Executive (Desk-Based) in Warwick employer: pib Group
Cooper Solutions, part of PIB Group, is an exceptional employer located in Barford, near Warwick, offering a hybrid working environment that fosters collaboration and professional growth. With a strong emphasis on employee development and a supportive culture, we provide our team with the opportunity to make a meaningful impact in the automotive retail sector while enjoying a competitive salary and attractive benefits. Join us to be part of a dynamic team where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive (Desk-Based) in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Cooper Solutions and understand their products. Being knowledgeable will show you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills. Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Account Executive (Desk-Based) in Warwick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Executive role. Highlight any customer service experience and relevant industry knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the automotive sector and how your background makes you a great candidate for this position.
Showcase Your Communication Skills:As a desk-based Account Executive, strong communication is key. Make sure your application is clear, concise, and free of errors. This will demonstrate your professionalism and attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at pib Group
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Cooper Solutions and their products. Familiarise yourself with the automotive retail sector and think about how your previous experience can contribute to their goals.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and resolve issues effectively.
✨Practice Your Communication
As a strong communicator, it’s important to convey your thoughts clearly. Practice answering common interview questions out loud, focusing on maintaining a professional tone and showcasing your enthusiasm for helping others.
✨Demonstrate Organisational Skills
This role requires multitasking and organisation. Think of specific instances where you successfully managed multiple tasks or projects. Be prepared to discuss your methods for staying organised and how you prioritise your workload.
