Training Manager

PIB Underwriting & Distribution is a leading MGA within the PIB Group, specialising in delivering innovative insurance solutions across the UK. We are committed to excellence, growth, and the professional development of our people. We are seeking an experienced Training Manager to join our team, reporting into our Gloucester Office. This is a fantastic opportunity for a dynamic individual with a passion for learning and development, who has progressed into this role from being a proven trainer and is ready to make a significant impact across the Schemes & Affinities area of the business.

Responsibilities include:

• Design and deliver a clear Learning and Development strategy and operating model, aligned to the Divisional strategy, goals and objectives.
• Coach, develop and inspire a team of Divisional operational trainers, across various sites, to continually evolve their skills, competence and delivery.
• Ensure the team effectively plan, develop and deliver engaging and innovative learning across the Division.
• Audit and evaluate training delivery, to provide on-going learning and development for your team.
• Work closely with Head of Transformation and Head of Service Improvement to consider internal and external feedback, to proactively identify training requirements and opportunities for improvement, across regulatory compliance and service delivery.
• Support key transformational projects and change activity, to ensure any new technology or processes are seamlessly embedded, driving acceptance, continuous improvement and excellence.
• Identify and report on KPIs which will enable you to continually measure the effectiveness of training, evolve standards and improve value.
• Ensure mandatory learning is embraced, to embed the key behaviours and competencies required to deliver good customer outcomes and strong commercial performance.
• Review, improve and ensure consistency of Training Needs Analysis methods and documentation, training material and feedback mechanisms across U&D.
• Present regular updates at Brand and Senior Leadership meetings to demonstrate a path to excellence.

Further information:

As well as a competitive salary we offer the following benefits:

• Competitive holiday allowance with the annual option to buy additional days
• Death in Service benefit of x4 salary
• Company pension scheme
• Enhanced maternity and paternity leave packages
• A flexible benefits package which allows you to add additional benefits to your overall package
• Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
• Referral schemes
• Discounted rates on PIB products
• We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
• If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
• We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
• PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
• Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
• PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
• We are proud of our success and growth and have been recognised for many industry awards across our business.
• If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.
• PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for.
• We would love to hear from you if you want to hear more about opportunities in PIB.
• We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.