At a Glance
- Tasks: Manage strategic broker relationships and drive account growth with innovative strategies.
- Company: Join PIB Group, one of the UK's fastest-growing insurance businesses.
- Benefits: Enjoy career progression, professional development, and a collaborative culture.
- Other info: We value fresh ideas and ambition; you don't need to tick every box to apply.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: Experience in commercial insurance and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Cobra Network, part of the PIB Group, are looking for a Strategic Account Manager who will own and grow a portfolio of strategic broker relationships. Develop and execute account strategies that increase revenue, retention, and share of wallet while maintaining a service-led reputation and strong compliance standards. Align internal teams to deliver value, leveraging digital tools and data to drive performance.
What you’ll be doing:
- Account Strategy and Growth
- Build multi-year account plans with clear growth levers, propositions, and activity calendars.
- Drive pipeline creation, cross-sell, and upsell across products and services.
- Map stakeholder networks; secure executive sponsorship and QBR/EBR cadence.
- New member acquisition
- Build new member pipeline to achieve new member growth in line with Network target.
- Relationship Leadership
- Act as the primary senior contact; handle escalations and complex negotiations.
- Deeply understand member needs, market trends, and underwriting appetites.
- Commercial Management
- Own revenue, margin, and retention targets; forecast accurately.
- Delivery and Service
- Orchestrate internal teams (broking, operations, marketing, digital) to meet SLAs.
- Champion adoption of portals/tools (e.g., broker portals) to improve speed and experience.
- Governance and Risk
- Ensure adherence to FCA/Consumer Duty and internal policies.
- Maintain accurate CRM records, contracts, and audit-ready documentation.
- Insight and Reporting
- Produce MI on pipeline, conversion, product mix, pricing, and churn risk.
- Run member QBRs with actionable insight and clear actions/owners.
- Collaboration and Enablement
- Feed client and market insight into product, placement, and marketing teams.
- Support bid responses, case studies, and reference programmes.
What we’re looking for:
- Experience in commercial insurance account handling, ideally with exposure to larger or more complex clients.
- Strong understanding of general insurance products and markets.
- Confident communicator, able to build relationships with clients, insurers, and internal stakeholders.
- High attention to detail and strong organisational skills, able to manage multiple priorities.
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply; if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com.
Strategic Account Manager employer: pib Group
At PIB Group, we pride ourselves on being one of the UK’s fastest-growing insurance businesses, offering a dynamic and collaborative work environment where your contributions truly matter. As a Strategic Account Manager, you will benefit from real career progression opportunities, professional development, and a culture that values ambition and creative thinking, all while working remotely from vibrant locations like London or Birmingham. Join us to be part of a team that encourages innovation and supports your growth in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn and let them know you're on the hunt for a Strategic Account Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the team at PIB Group.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in commercial insurance account handling makes you the ideal candidate. Highlight your successes in building relationships and driving revenue growth.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our awesome team at PIB Group.
We think you need these skills to ace Strategic Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Strategic Account Manager role. Highlight your experience in commercial insurance and how it aligns with the job description. We want to see how you can bring value to our team!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive revenue and manage relationships. Use numbers and examples to make your application stand out. We love seeing results!
Be Authentic:Let your personality shine through in your written application. We’re looking for someone who can build relationships, so show us your communication style and how you connect with others. Be yourself, we appreciate authenticity!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates. Plus, it’s super easy!
How to prepare for a job interview at pib Group
✨Know Your Numbers
As a Strategic Account Manager, you'll need to demonstrate your understanding of revenue, margin, and retention targets. Before the interview, brush up on key metrics from your previous roles and be ready to discuss how you achieved or exceeded these targets.
✨Master the Art of Relationship Building
This role is all about managing relationships with clients and internal stakeholders. Prepare examples of how you've successfully built and maintained relationships in the past, especially in complex negotiations. Show them you can be the primary contact they need!
✨Showcase Your Strategic Thinking
Be ready to talk about how you've developed account strategies in the past. Think about specific growth levers you've identified and how you executed those plans. This will show that you can think strategically and drive results.
✨Familiarise Yourself with Digital Tools
Since the role involves leveraging digital tools and data, make sure you're familiar with any relevant platforms or software. If you've used CRM systems or broker portals before, be prepared to discuss how they helped improve performance and client experience.
