Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients with employee benefits, renewals, and queries while ensuring compliance.
- Company: Join PIB Group, a growing company dedicated to employee welfare and community support.
- Benefits: Enjoy private medical insurance, flexible working, and discounts on various services.
- Why this job: Be part of a supportive team that values personal development and community engagement.
- Qualifications: 3+ years in Employee Benefits, strong communication skills, and IT literacy required.
- Other info: Opportunities for professional development and a commitment to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
PIB Group are now looking for a Senior Employee Benefits Coordinator to join our growing employee benefits team. The key purpose of this role will be to provide Group Risk support services to a portfolio of clients and to assist with the co-ordination of client work in line with internal processes and compliance requirements.
You will be responsible for the day to day support and administration of a range of client activity including supporting the consultants with the processing of scheme renewals, rate reviews and ad hoc queries. You will also be responsible for providing support to advisers and the client facing team with meeting and report preparation, obtaining quotes, administering new business and keeping client records and databases up to date within internal service level agreements.
Responsibilities:- Responsible for the day to day support and delivery to allocated clients including the administration of client renewals and general requirements.
- Support Consultants with the processing of scheme renewals and rate reviews in line with internal processes.
- Build effective relationships with clients and providers through a thorough knowledge of their schemes and regular written and verbal communication.
- Provide proactive support for ongoing client services and project-based work.
- Provide support to advisers and the client facing team with meeting and report preparation, obtaining and checking quotes and administering new business in line with compliance requirements.
- Management of workflow within agreed internal service level agreements and processes.
- Provide ad hoc support to day to day client queries, resolving or escalating as necessary.
- Produce work to a high level of quality and accuracy.
- Management of claims where appropriate.
- Accurate completion of internal systems and databases to ensure maintenance of client records in line with compliance requirements.
- Provide support in the preparation of employer/employee communication material (including Powerpoint and Prezi presentations and booklets text).
- Be a positive advocate and role model in the development of internal best practice and continuous improvement.
- Develop knowledge of wider employee benefits products and the market including internal and external training and, where agreed, qualifications.
- Mentoring and training of less experienced colleagues to support their development.
- Sharing of knowledge and cascade of useful information to the wider team as appropriate.
- Quality checking of colleagues’ work to ensure accuracy.
- A minimum of 3 years’ experience in the Employee Benefits industry.
- Experience dealing with various schemes and projects including, scheme renewals, market reviews etc.
- Excellent technical knowledge.
- The candidate should have excellent questioning and listening skills and the ability to communicate at all levels in a clear, concise and professional manner.
- Highly organised and strong administrative skills with ability to prioritise own workloads and work to deadlines.
- Ability to produce work of high accuracy and quality.
- IT Literate - MS Word, Excel and Outlook.
- Ability to establish and maintain relationships with internal and external stakeholders.
- Mentoring and training to support development of less experienced colleagues.
As well as a competitive salary we offer the following benefits:
- Private Medical Insurance cover.
- Competitive holiday allowance with the annual option to buy additional days.
- Death in Service benefit of x4 salary.
- Company pension scheme.
- Enhanced maternity and paternity leave packages.
- A flexible benefits package which allows you to add additional benefits to your overall package.
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more.
- Referral schemes.
- Discounted rates on PIB products.
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more.
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose.
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development.
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity.
- We are proud of our success and growth and have been recognised for many industry awards across our business.
- PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for.
- We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
Senior Employee Benefits Coordinator (Group Risk) employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Benefits Coordinator (Group Risk)
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the Employee Benefits industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated, which is crucial for a role that involves compliance and client support.
✨Tip Number 2
Network with professionals already working in employee benefits or related fields. Attend industry events or join online forums to connect with others. Building relationships can lead to valuable insights and potential referrals for the position at PIB Group.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage client relationships and handle scheme renewals. Being able to articulate your successes will set you apart from other candidates.
✨Tip Number 4
Demonstrate your organisational skills by preparing a mock workflow or process map related to client administration tasks. This will show your proactive approach and understanding of the internal processes that are vital for the Senior Employee Benefits Coordinator role.
We think you need these skills to ace Senior Employee Benefits Coordinator (Group Risk)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Employee Benefits industry, particularly focusing on scheme renewals and client administration. Use specific examples that demonstrate your technical knowledge and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasise your ability to build relationships with clients and your experience in managing workflow within service level agreements.
Showcase Your Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated with clients and colleagues. Highlight any experience in preparing reports or presentations.
Highlight Your Mentoring Experience: If you have experience mentoring or training less experienced colleagues, make sure to include this in your application. This aligns with the company's focus on internal development and sharing knowledge.
How to prepare for a job interview at pib Group
✨Know Your Stuff
Make sure you have a solid understanding of employee benefits, particularly Group Risk. Familiarise yourself with common schemes, renewals, and compliance requirements. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
Since the role involves building relationships with clients and providers, be prepared to discuss how you've effectively communicated in past roles. Use examples that highlight your questioning and listening skills, as well as your ability to convey complex information clearly.
✨Demonstrate Organisational Skills
The job requires strong administrative skills and the ability to manage multiple tasks. Be ready to share specific examples of how you've prioritised workloads and met deadlines in previous positions. This will show that you can handle the demands of the role.
✨Emphasise Teamwork and Mentoring
As you'll be mentoring less experienced colleagues, discuss your experience in training or supporting others. Highlight any instances where you've shared knowledge or improved team processes, as this aligns with the company's focus on continuous improvement.
