At a Glance
- Tasks: Engage customers and sell insurance through calls, building strong relationships.
- Company: Join Homelet, part of PIB Group, a supportive and dynamic team.
- Benefits: Competitive salary with uncapped commission and career growth opportunities.
- Other info: Be part of a vibrant team that values integrity and customer focus.
- Why this job: Kickstart your sales career in a fast-paced environment with real earning potential.
- Qualifications: GCSEs in English and Maths; proven sales and customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Step into an insurance sales role with real opportunity, strong support, and the chance to build a successful long-term career. Part of PIB group, Homelet are on the lookout for our next Sales superstars! As well as a competitive salary, this role offers great earning potential with uncapped commission.
Job purpose
To sell tenants’ insurance directly to customers through outbound and inbound calls, using leads from within the Homelet business. You will use your bubbly personality, self‑motivation and strong drive for results to convert leads, retain policies and consistently meet or exceed sales and quality targets, even in a fast‑paced, high‑pressure environment.
Key Responsibilities
- Build warm, engaging relationships with our customers, using your bubbly and confident communication style to understand their needs and match suitable products and services.
- Sell insurance policies and retain existing business through a mix of outbound calling and inbound calls, using leads provided from agents and other areas of the business.
- Retain or generate additional income for the business at every appropriate opportunity to support growth of the back book - including renewing policies and saving business from cancelling.
- Meet or exceed individual sales, retention, activity and quality targets, and contribute to the wider team and business unit goals.
- Input accurate data into all necessary logs, trackers and databases to record activity, outcomes and customer details, providing clear MI and audit trails.
Education / Qualifications
- GCSE in English Language and Maths (or equivalent); Computer literate (Essential)
Experience and Knowledge
- Proven sales experience; Experience of working to targets (Essential)
- Previous customer service experience; (Essential)
- Experience in a fast paced target driven environment (Essential)
- Experience of regulated products; Non‑advised/advised selling; Financial/insurance experience (Desirable)
Skills/Aptitude
- Bubbly, engaging telephone manner; Customer centric; Excellent communication skills; Influencing skills; Organisational skills; Strong people skills; Able to thrive under pressure in a fast‑paced, target‑driven environment (Essential)
- Presentation skills (Desirable)
Attitude
- Results orientated; Self‑motivated; A natural “go getter”; Positive and resilient; Team player (Essential)
Conduct Rules and Fitness & Propriety
All PIB employees are expected to conduct themselves with integrity and professionalism, placing the customer at the centre of all we do and in line with our culture. You must actively contribute to PIB Group’s commitment to:
- The delivery of good customer outcomes.
- The prevention of foreseeable customer harm.
- The adherence to all regulatory requirements for the role.
Maintain your ‘fitness’ at an appropriate level to undertake your role in a sound and prudent manner at all times - including experience, knowledge, skills and professional qualifications (where appropriate) and CPD. Maintain your ‘propriety’ at all times - good repute, honesty, integrity and financial soundness - and advise the firm of any changes in circumstances and conflicts of interest that could materially affect your fitness or propriety. Have undertaken or are undertaking all relevant training. Compliance with Fitness & Propriety requirements will be evidenced through PIB’s annual checks (e.g. financial soundness), annual performance reviews and completion of your Fitness & Propriety Declaration.
Sales and Growth Executive employer: pib Group
At Homelet, part of the PIB Group, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. Our Sales and Growth Executives benefit from competitive salaries, uncapped commission opportunities, and a strong emphasis on personal development, ensuring that every team member can thrive in their career while making meaningful connections with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Growth Executive
✨Tip Number 1
Get to know the company inside out! Research Homelet and PIB Group, understand their values, and be ready to chat about how you can contribute to their success. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your pitch! Since this role is all about sales, rehearse how you'd sell tenants' insurance. Use a friend or family member to role-play different scenarios, so you’re ready to impress during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Sales and Growth Executive
Some tips for your application 🫡
Show Your Personality:We want to see your bubbly and engaging side! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show us why you’re the perfect fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your sales experience and customer service skills. We love seeing how your background aligns with the role, so don’t hold back on sharing relevant examples!
Be Results-Oriented:Since this role is all about meeting targets, make sure to mention any achievements or results you've had in previous roles. We’re looking for self-motivated go-getters who can thrive under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to take the next step in your career!
How to prepare for a job interview at pib Group
✨Know Your Product
Before the interview, make sure you understand the insurance products you'll be selling. Familiarise yourself with the benefits and features of tenants’ insurance, as well as any common customer concerns. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Show Off Your Personality
Since this role requires a bubbly and engaging telephone manner, let your personality shine through during the interview. Practice speaking clearly and enthusiastically about your experiences. Use examples that showcase your ability to build relationships and connect with customers, as this is key to success in sales.
✨Prepare for Target-Driven Questions
Expect questions about how you've met or exceeded targets in previous roles. Prepare specific examples that highlight your results-oriented attitude and self-motivation. Think about times when you turned a lead into a sale or retained a customer, and be ready to discuss these scenarios in detail.
✨Demonstrate Resilience and Positivity
In a fast-paced environment, resilience is crucial. Be prepared to talk about challenges you've faced in sales and how you overcame them. Emphasise your positive attitude and ability to thrive under pressure, as these traits are essential for success in this role.
