At a Glance
- Tasks: Join our team as a Personal Lines Account Handler, providing top-notch service to clients.
- Company: We're a forward-thinking insurance company based in Halifax, dedicated to growth and innovation.
- Benefits: Enjoy flexible working, competitive salary, discounts, and opportunities for personal development.
- Why this job: Be part of a supportive culture that values your growth and offers a chance to make an impact.
- Qualifications: Previous experience in account handling and personal lines insurance is essential.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 30000 - 42000 £ per year.
We have a new opportunity for an experienced Account Handler to join our team in Halifax! In this role you will be expected to treat our customers fairly by providing a professional, friendly and efficient service to all clients, contributing to growth of the accounts while working within Group Broking Procedures and to company service standards.
Responsibilities:
- To ensure clients have adequate and appropriate insurance covers
- Assisting generation of new customers wherever possible with commitment, support and development of the business strategy.
- Provision of professional advice and service to client, and provision of quotations as directed
- Renewal procedures to be followed per Group Broking Procedures provided
- Post processing within timescales, Group Broking procedures and to company standards
- Accurate creation and maintenance of records ensuring completeness
- Preparation and issue of risk registers / pre-renewal agendas/submission/renewal reports for issue to client/insurers
- Documentation checking prior to account executive signing off prior to subsequent issue
- Open communication and liaison with all other departments within PIB
- Accurate use of task bar and diary systems to ensure workload is managed and any problems reported to commercial manager
- Constant communication on file progress between you and the relevant Executive
- Continual professional development (self driven) within all relevant aspects of the industry
- Continued growth and expansion of product knowledge and technical expertise working towards chartered insurance qualifications as required
- Identify, report and resolve breaches, complaints, E&O and to respond positively to QA
Experience & Attributes:
- Previous experience in an Account Handler position within the insurance industry.
- Previous Personal Lines experience.
- Strong communication skills and the ability to work in a fast-paced environment.
Why Join Us?
- Competitive salary and benefits package
- Flexible working and holiday options
- Pension, enhanced parental leave, and life insurance
- Discounts on technology, travel, and leisure
- Learning and development opportunities
- Volunteering and charity support days
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career. We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
Personal Lines Account Handler in Halifax, West Yorkshire employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Lines Account Handler in Halifax, West Yorkshire
✨Tip Number 1
Familiarise yourself with the specific insurance products and services offered by our company. Understanding our offerings will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current employees or industry professionals to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart during the selection process.
✨Tip Number 3
Prepare to discuss your previous experience in handling personal lines accounts. Be ready to share specific examples of how you've successfully managed client relationships and contributed to business growth.
✨Tip Number 4
Stay updated on industry trends and changes in insurance regulations. Showing that you are proactive about your professional development can impress interviewers and highlight your commitment to the role.
We think you need these skills to ace Personal Lines Account Handler in Halifax, West Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as an Account Handler, especially in Personal Lines. Use specific examples that demonstrate your ability to provide professional advice and service to clients.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention how your skills align with their requirements, particularly your strong communication skills and ability to work in a fast-paced environment.
Showcase Relevant Experience: In your application, emphasise any experience you have with insurance covers, client communication, and adherence to procedures. This will show that you can contribute to the growth of accounts effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at pib Group
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of personal lines insurance. Understand the different types of coverage and be ready to discuss how they apply to various client scenarios. This will show your expertise and confidence in the field.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication, practice articulating your thoughts clearly and concisely. Be prepared to give examples of how you've effectively communicated with clients or colleagues in the past.
✨Showcase Your Problem-Solving Abilities
Think of specific instances where you've resolved issues for clients or improved processes. Highlighting your problem-solving skills will demonstrate your ability to handle challenges in a fast-paced environment.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the company culture, team dynamics, or growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.