Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle inbound calls from customers making claims on their policies.
- Company: Join a stylish, newly renovated office in the heart of Harrogate.
- Benefits: Enjoy flexible hours and a supportive work environment.
- Why this job: Make a real difference by helping customers in need during tough situations.
- Qualifications: No specific experience required; just a friendly attitude and good communication skills.
- Other info: Perfect for students looking for part-time work while studying.
We have a fantastic opportunity for a Part Time Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. You\’ll be dealing with customers who are in a variety of different situations; ranging from vehicles that won\’t start at a home address, through to roadside breakd…
Part Time Breakdown Claims Handler employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Breakdown Claims Handler
✨Tip Number 1
Familiarise yourself with common breakdown scenarios and the claims process. Understanding the typical issues customers face will help you respond confidently and empathetically during the interview.
✨Tip Number 2
Practice your communication skills, especially how to handle difficult conversations. As a Breakdown Claims Handler, you'll need to reassure customers in distressing situations, so showcasing your ability to remain calm and supportive is key.
✨Tip Number 3
Research our company values and recent developments in the breakdown assistance industry. Being knowledgeable about our mission and how we operate will demonstrate your genuine interest in joining our team.
✨Tip Number 4
Prepare examples from your past experiences that highlight your problem-solving skills and customer service abilities. Real-life scenarios can effectively illustrate your suitability for the role and make you stand out during the interview.
We think you need these skills to ace Part Time Breakdown Claims Handler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Part Time Breakdown Claims Handler. Highlight key skills such as customer service, communication, and problem-solving in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in handling claims or customer service roles. Use specific examples that demonstrate your ability to manage calls and assist customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working as a Breakdown Claims Handler and how your skills align with the company's values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a claims handling position.
How to prepare for a job interview at pib Group
✨Show Empathy
As a Breakdown Claims Handler, you'll be dealing with customers in stressful situations. Demonstrating empathy during the interview will show that you understand the importance of providing support and reassurance to customers.
✨Know the Company
Familiarise yourself with StudySmarter's values and mission. Being able to discuss how your personal values align with the company’s can set you apart from other candidates.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says before responding. This shows that you are engaged and can handle customer interactions effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare examples from past experiences where you successfully handled difficult situations or resolved customer issues.
