Operational Trainer

Operational Trainer

City of London Full-Time Home office (partial)
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At a Glance

  • Tasks: Design and deliver engaging training programmes to empower teams in the insurance sector.
  • Company: Join PIB Group, one of the UK's fastest-growing insurance businesses.
  • Benefits: Enjoy a competitive salary, flexible hybrid working, and excellent development opportunities.
  • Why this job: Make a real impact by shaping high-quality training and driving team excellence.
  • Qualifications: Experience in Commercial Insurance and a passion for continuous improvement are essential.
  • Other info: Be part of a diverse, inclusive culture that values fresh ideas and ambition.

Join our Commercial Enterprise Unit as our new Operational Trainer and play a pivotal role in shaping market-leading training programmes. Working alongside our Operations Manager, you'll design, build and deliver training that empowers our teams to provide consistently high-quality service and expert technical advice to clients. If you're an insurance professional who is driven to raise the bar of excellence, we'd love to hear from you!

Responsibilities

  • Design, deliver and record product, system, process, regulatory and technical training, ensuring quality and compliance with PIB Group standards.
  • Lead new joiner induction and partner with managers to identify competency gaps, set development plans and define "what good looks like."
  • Act as a role model for Learning and Development by analysing needs, delivering effective learning, and driving improvements in efficiency, quality and performance.

Qualifications

  • Substantial experience within Commercial Insurance, use of Acturis and knowledge of FCA requirements is essential for this role.
  • Proven ability to plan and implement high quality and effective training plans/programs.
  • A naturally charismatic, driven team player who is passionate about their role, strives for continuous improvement and embraces change.

Why PIB Group

PIB Group is one of the UK's fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don't have to tick every box to apply, if you bring fresh ideas and a drive to grow, we'd love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us.

Benefits

  • A competitive salary and benefits package
  • A flexible hybrid working pattern
  • An excellent development opportunity within insurance, outside of the standard Account Handler/Executive roles.
  • Opportunities for regular travel to different office locations across the Group.

Operational Trainer employer: pib Group

PIB Group is an exceptional employer, offering a dynamic and collaborative work culture that prioritises professional development and career progression. As an Operational Trainer, you will have the opportunity to shape impactful training programmes while enjoying a flexible hybrid working pattern and the chance to travel across various office locations. With a commitment to diversity and inclusion, PIB Group values fresh ideas and ambition, making it an exciting place for driven individuals in the insurance sector.
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Contact Detail:

pib Group Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Operational Trainer

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its training programmes. Show us that you understand our values and how you can contribute to raising the bar of excellence in training.

✨Tip Number 3

Practice your delivery skills! As an Operational Trainer, you'll need to communicate effectively. Try mock presentations with friends or family to get comfortable showcasing your training style.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our team at PIB Group.

We think you need these skills to ace Operational Trainer

Training Design and Delivery
Commercial Insurance Knowledge
Acturis Proficiency
FCA Requirements Knowledge
Needs Analysis
Competency Gap Identification
Development Planning
Learning and Development
Continuous Improvement
Charismatic Communication
Team Collaboration
Adaptability to Change
Performance Improvement

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Commercial Insurance and training. We want to see how your skills align with the role of Operational Trainer, so don’t hold back on showcasing your relevant achievements!

Show Your Passion: Let your enthusiasm for Learning and Development shine through! We’re looking for someone who’s not just qualified but also genuinely excited about shaping training programmes. Share examples of how you’ve driven improvements in past roles.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at PIB Group!

Operational Trainer
pib Group
Location: City of London
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