At a Glance
- Tasks: Support Account Managers and provide remote training on our innovative products.
- Company: Join Cooper Solutions, a leading software provider in the automotive industry.
- Benefits: Enjoy a competitive salary, attractive bonuses, and hybrid working options.
- Other info: We value diversity and inclusivity, welcoming applicants from all backgrounds.
- Why this job: Make a real difference in a supportive team while developing your skills.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Cooper Solutions has been delivering software and digital solutions to the retail automotive industry since 2001 and continues to believe that our people are at the heart of everything we do. From our close‑knit 30-strong team in Barford near Warwick to our reputation for first‑class service, we create a supportive environment where colleagues can enjoy work, keep learning and make a real difference for our customers. We’re excited to be hiring an Account Executive (Desk‑Based) into our team! Whether you have a background in excellent customer service and looking for a new opportunity, or an experienced Service Advisor from a dealership ready to take your industry knowledge to another level, we’d love to hear from you!
What You’ll Be Doing
- Supporting Account Managers with administration, reporting and creating training materials.
- Providing remote training on Cooper Solutions products and helping resolve customer support issues.
- Developing your understanding of our products, the automotive retail sector and account management strategy.
What We’re Looking For
- Excellent customer service experience and a professional telephone manner.
- Strong communicator who is customer‑focused, a team player, with a genuine desire to help others.
- Organised, able to multi‑task and keen to learn new systems and concepts.
What You Will Get
- A competitive salary and highly attractive bonus & benefits package.
- Hybrid working pattern from our Barford office.
- A supportive and collaborative working environment within a top‑class business.
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com.
Account Executive (Desk-Based) in Norfolk employer: pib Group
Cooper Solutions, part of PIB Group, is an exceptional employer located in Barford, near Warwick, where our close-knit team thrives in a supportive and collaborative environment. We prioritise employee growth through continuous learning opportunities and offer a competitive salary alongside an attractive benefits package, making it an ideal place for those looking to make a meaningful impact in the automotive retail sector.
