At a Glance
- Tasks: Own and grow strategic broker relationships while driving account strategies for revenue and retention.
- Company: Join PIB Group, one of the UK's fastest-growing insurance businesses with a collaborative culture.
- Benefits: Enjoy career progression, professional development, and a dynamic work environment.
- Other info: We value diversity and encourage fresh ideas—apply even if you don't tick every box!
- Why this job: Make a real impact in a fast-paced setting where your ideas matter.
- Qualifications: Experience in commercial insurance and strong communication skills are essential.
The predicted salary is between 50000 - 65000 € per year.
Cobra Network, part of the PIB Group, are looking for a Strategic Account Manager who will own and grow a portfolio of strategic broker relationships. Develop and execute account strategies that increase revenue, retention, and share of wallet while maintaining a service-led reputation and strong compliance standards. Align internal teams to deliver value, leveraging digital tools and data to drive performance.
What you’ll be doing:
- Account Strategy and Growth
- Build multi-year account plans with clear growth levers, propositions, and activity calendars.
- Drive pipeline creation, cross-sell, and upsell across products and services.
- Map stakeholder networks; secure executive sponsorship and QBR/EBR cadence.
- New member acquisition
- Build new member pipeline to achieve new member growth in line with Network target.
- Relationship Leadership
- Act as the primary senior contact; handle escalations and complex negotiations.
- Deeply understand member needs, market trends, and underwriting appetites.
- Commercial Management
- Own revenue, margin, and retention targets; forecast accurately.
- Delivery and Service
- Orchestrate internal teams (broking, operations, marketing, digital) to meet SLAs.
- Champion adoption of portals/tools (e.g., broker portals) to improve speed and experience.
- Governance and Risk
- Ensure adherence to FCA/Consumer Duty and internal policies.
- Maintain accurate CRM records, contracts, and audit-ready documentation.
- Insight and Reporting
- Produce MI on pipeline, conversion, product mix, pricing, and churn risk.
- Run member QBRs with actionable insight and clear actions/owners.
- Collaboration and Enablement
- Feed client and market insight into product, placement, and marketing teams.
- Support bid responses, case studies, and reference programmes.
What we’re looking for:
- Experience in commercial insurance account handling, ideally with exposure to larger or more complex clients.
- Strong understanding of general insurance products and markets.
- Confident communicator, able to build relationships with clients, insurers, and internal stakeholders.
- High attention to detail and strong organisational skills, able to manage multiple priorities.
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply; if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com.
Strategic Account Manager in London employer: pib Group
At PIB Group, we pride ourselves on being one of the UK’s fastest-growing insurance businesses, offering a dynamic work environment that fosters professional development and career progression. Our collaborative culture encourages innovation and entrepreneurship, making it an exciting place for a Strategic Account Manager to thrive while building meaningful relationships and driving impactful results. With a strong commitment to diversity and inclusion, we ensure that every employee feels valued and empowered to contribute their unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more relationships you build, the better your chances of landing that Strategic Account Manager role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in commercial insurance and your understanding of market trends. Use specific examples to demonstrate how you've driven growth and managed complex client relationships.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. Be ready to discuss how you can contribute to their growth and success, especially in terms of account strategy and relationship management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at PIB Group. We’re all about ambition and fresh ideas, so let’s see what you’ve got!
We think you need these skills to ace Strategic Account Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in commercial insurance account handling. We want to see how your skills align with the role of Strategic Account Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:As a Strategic Account Manager, strong communication is key. Use your application to demonstrate how you've built relationships with clients and stakeholders in the past. We love seeing examples of how you’ve navigated complex negotiations or handled escalations.
Highlight Your Organisational Skills:With multiple priorities at play, we need someone who can juggle tasks effectively. In your application, share specific instances where your attention to detail and organisational skills made a difference in your previous roles. This will help us see how you can manage our diverse portfolio.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at pib Group
✨Know Your Numbers
As a Strategic Account Manager, you'll need to demonstrate your understanding of revenue, margin, and retention targets. Before the interview, brush up on your past achievements and be ready to discuss specific figures that showcase your success in managing accounts and driving growth.
✨Master the Art of Relationship Building
This role is all about relationships, so come prepared with examples of how you've successfully built and maintained strong connections with clients and stakeholders. Think about times when you handled escalations or complex negotiations and be ready to share those stories.
✨Showcase Your Strategic Thinking
Cobra Network is looking for someone who can develop and execute account strategies. Prepare to discuss your approach to creating multi-year account plans and how you've identified growth levers in previous roles. Be specific about the tools and data you used to drive performance.
✨Be Ready to Discuss Compliance and Governance
Understanding FCA/Consumer Duty and internal policies is crucial for this position. Familiarise yourself with these regulations and be prepared to talk about how you've ensured compliance in your past roles. Highlight your attention to detail and organisational skills, as these will be key in maintaining accurate records and documentation.
