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- Tasks: Provide top-notch support to tenants and assist them during their move.
- Company: Leading tenant referencing company in the UK with a focus on customer service.
- Benefits: Flexible remote work, competitive pay, and a supportive team environment.
- Other info: Join a collaborative team dedicated to helping tenants thrive.
- Why this job: Make a real difference in people's lives as they settle into new homes.
- Qualifications: Previous customer service experience and excellent communication skills.
The predicted salary is between 25000 - 30000 £ per year.
A leading tenant referencing company in the UK seeks a Customer Service Executive based in Lincoln to deliver exceptional service. The successful candidate will build professional relationships with customers, assist them during their move, and handle queries through calls and emails.
Applicants should have prior customer service experience, a positive attitude, and strong communication skills. Join a collaborative team committed to excellence and support for tenants as they navigate their new homes.
Remote Customer Service Executive – Tenant Support & Guidance in Lincolnshire employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Service Executive – Tenant Support & Guidance in Lincolnshire
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they support tenants. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves handling queries through calls and emails, try role-playing with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Remote Customer Service Executive – Tenant Support & Guidance in Lincolnshire
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled queries and built relationships with customers in the past, so share specific examples that showcase your skills!
Keep It Professional Yet Friendly: When writing your application, strike a balance between professionalism and friendliness. We’re looking for someone who can connect with tenants, so let your personality shine through while keeping it appropriate.
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your application to our job description. Mention how your skills align with what we’re looking for, especially in terms of supporting tenants during their move.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at pib Group
✨Know the Company Inside Out
Before your interview, take some time to research the tenant referencing company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or built strong relationships, as these stories will highlight your suitability for the role.
✨Practice Active Listening
During the interview, demonstrate your strong communication skills by practising active listening. Make sure to listen carefully to the interviewer's questions and respond thoughtfully. This will not only help you provide better answers but also show that you value effective communication, which is key in customer service.
✨Prepare Questions for Them
At the end of the interview, you'll likely be asked if you have any questions. Prepare a few thoughtful questions about the company culture, team dynamics, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.