At a Glance
- Tasks: Conduct user research and analyse insights to enhance product design and user experience.
- Company: Join PIB Group, one of the UK's fastest-growing insurance businesses with a collaborative culture.
- Benefits: Enjoy career progression, professional development, and a dynamic work environment.
- Other info: We value fresh ideas and ambition; you don't need to tick every box to apply.
- Why this job: Make a real impact by being the voice of the user in product decisions.
- Qualifications: Experience in UX research and strong interpersonal skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Digital Marketing is a team, sitting across the UWC Division of PIB Group. There are 5 brands within the division, covering a variety of insurance products from Pet and Motor to Childcare and Healthcare. The group is proud of the heritage of its businesses, with hundreds of years of collective experience in serving customers and leading the way for the industries they serve.
As a UX Researcher, you will be working closely with product managers, designers, and developers to identify and prioritise research opportunities to satisfy both business and user goals.
What you’ll be doing:
- Plan, gather, and analyse insights about users through new studies and reviews of existing data.
- Compile finished, well-documented research findings to deliver meaningful and actionable insights for internal consumption.
- Manage, execute, and analyse usability sessions, with support from other team members.
- Take full ownership of all UX research and run multiple streams of work at one time.
- Create a UX research roadmap for continuous improvement across the product.
- Advise on the most appropriate research methods based on your experience.
- Conduct competitor and exemplar analysis.
- Conduct workshops with internal stakeholders to align business needs.
- Be the voice of the user on your team, alongside the Product Managers, ensuring that the products we deliver solve the customers’ problems while meeting commercial goals.
- Be able to influence product and design decisions with excellent interpersonal skills in a fast-paced environment.
What we’re looking for:
- Comfortable working in a fast-paced environment that thrives on delivering value to our customers frequently.
- Proven experience within UX research and remote testing tools.
- Ability to quickly and effectively share research results and formulate specific, answerable, and practical questions.
- Ability to perform all research-related tasks including research, planning, evaluating, and iteration along with the ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
- Experience with user groups and feedback sessions.
- A strong desire for creative problem-solving with a positive attitude.
- Proven competency in data analytics and qualitative aspects of UX research.
- Strong commercial acumen with a positive, pragmatic attitude.
- Proven ability to implement appropriate qualitative research methods effectively.
- Qualitative and quantitative research.
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply; if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com.
UX Researcher in Gloucester employer: pib Group
PIB Group is an exceptional employer, offering a dynamic and collaborative work culture that fosters professional growth and innovation. As a UX Researcher, you will thrive in a fast-paced environment where your insights directly influence product development, supported by a commitment to diversity and inclusion. With real career progression opportunities and a focus on creative problem-solving, PIB Group is the perfect place for those looking to make a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land UX Researcher in Gloucester
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at pib Group for a UX Researcher, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like pib Group before they go live!
We think you need these skills to ace UX Researcher in Gloucester
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Researcher at pib Group, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work pib Group does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to pib Group. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at pib Group.
How to prepare for a job interview at pib Group
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with pib Group, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. pib Group might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at pib Group!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what pib Group is looking for.
