At a Glance
- Tasks: Lead high-risk employee relations cases and shape policy strategy across the organisation.
- Company: Join PIB Group, a leading UK insurance business with a focus on innovation.
- Benefits: Competitive salary, bonus, pension, and flexible working options.
- Other info: Diverse and inclusive workplace committed to equal opportunities.
- Why this job: Make a real impact in a senior role with direct influence on ER strategy.
- Qualifications: Experience in complex ER cases and strong knowledge of UK employment law.
The predicted salary is between 70000 - 75000 £ per year.
PIB Group is one of the UK's leading insurance businesses, and as we scale, so does the complexity of the people challenges we face. We're looking for an experienced Employee Relations & Policy Lead who has genuinely been in the room for the hard cases, the ones with legal exposure, reputational risk, and no easy answer and who can bring that judgement to a fast-moving, entrepreneurial organisation.
This isn't a policy-writing role that occasionally touches ER. It's the other way round: we need someone who has led complex, high-risk ER cases from first escalation through to tribunal, and who can build the policy framework and capability around that expertise. If you've sat across the table at a tribunal, managed a settlement under pressure, or been the calm, credible voice on a case that could have gone very wrong, this role is built for you.
You'll report to the People Director, lead a team of three, and act as the escalation point across the business for the ER matters that genuinely keep People Directors up at night.
What you'll do
- Own high-risk casework — disciplinaries, grievances, conduct issues and organisational change cases that are too sensitive to sit anywhere else.
- Lead tribunals and settlements — manage tribunal claims end to end, oversee ACAS conciliation, and draft settlement agreements.
- Shape ER strategy — set the direction for ER and policy across the Group, and spot risks early.
- Own our HR policies — draft, review and modernise policies and turn case themes into training for HR Business Partners and managers.
- Partner across the business — work closely with Legal, Compliance and senior leaders.
What we're looking for
- Hands-on experience leading complex, high-risk ER cases serious conduct issues, contentious grievances, tribunal claims, not just policy oversight.
- Direct experience with tribunal claims, ACAS conciliation and settlement agreements.
- Strong, current knowledge of UK employment law, with policies that hold up in practice.
- Confidence using ER data to spot trends and inform decisions.
- Strong stakeholder management and experience delivering ER/policy training.
You don't need to tick every box, but the casework experience above is essential.
What's in it for you
- A senior, visible role with a direct line to the People Director.
- A team of three to lead and develop.
- Real influence over ER and policy strategy.
- £70,000–£75,000, plus bonus, pension and benefits.
- Location-agnostic working, with flexibility.
Inclusion & Accessibility
PIB Group is an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
If you need this job advert in another format, or require any adjustments for your application or during the recruitment process, please contact recruitment@pib-insurance.com.
Employee Relations & Policy Lead in Gloucester employer: pib Group
At Cooper Solutions, part of PIB Group, we pride ourselves on being an exceptional employer that values our people as the core of our success. Our supportive work culture fosters continuous learning and professional growth, particularly for the Technical Account Manager role, where you will have the opportunity to build strong client relationships and contribute to meaningful projects in the automotive software industry. With a competitive salary, attractive benefits, and a hybrid working model based in Barford, we offer a unique environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations & Policy Lead in Gloucester
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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We think you need these skills to ace Employee Relations & Policy Lead in Gloucester
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at pib Group. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to pib Group and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at pib Group. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to pib Group's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at pib Group
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with pib Group.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at pib Group will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact pib Group and how you would contribute to adapting HR strategies.
