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- Tasks: Support corporate clients with employee benefits and manage client renewals and queries.
- Company: Join PIB Group, a recognised leader in employee benefits with a commitment to community and sustainability.
- Benefits: Enjoy competitive salary, flexible working, generous holiday, and discounts on various services.
- Why this job: Be part of a supportive culture that values personal development and community engagement.
- Qualifications: 2+ years in Employee Benefits, strong communication skills, and IT literacy required.
- Other info: Opportunity for professional growth through training and apprenticeships.
The predicted salary is between 30000 - 42000 £ per year.
The key purpose of this role will be to provide Group Risk support services to a portfolio of corporate clients and to assist with the co-ordination of client work in an accurate and timely manner.
Responsibilities:
- Responsible for the day to day support and delivery to allocated clients including the administration of client renewals and general requirements.
- Support Consultants with the processing of scheme renewals and rate reviews for products such as Group Life Assurance, Group Income Protection and Group Critical Illness, in line with internal processes.
- Build effective relationships with clients and providers through a thorough knowledge of their schemes and regular written and verbal communication.
- Provide proactive support for ongoing client services and project-based work.
- Provide support to advisers and the client facing team with meeting and report preparation, obtaining and checking quotes and administering new business in line with compliance requirements.
- Management of workflow within agreed internal service level agreements and processes.
- Provide ad hoc support to day to day client queries, resolving or escalating as necessary.
- Produce work to a high level of quality and accuracy.
- Management of claims and medical underwriting where appropriate.
- Accurate completion of internal systems and databases to ensure maintenance of client records in line with compliance requirements.
- Provide support in the preparation of employer/employee communication material (including Powerpoint presentations).
- Support the development of internal best practice and continuous improvement.
- Develop knowledge of wider employee benefits products and the market including internal and external training and, where agreed, qualifications.
Experience:
- A minimum of 2 years experience in the Employee Benefits industry.
- Previous experience as a Group Risk administrator.
- Experience dealing with various schemes and projects including, scheme renewals, market reviews etc.
Knowledge and Skills:
- The candidate should have excellent questioning and listening skills and the ability to communicate at all levels in a clear, concise and professional manner.
- Highly organised and strong administrative skills with ability to prioritise own workloads and work to deadlines.
- Ability to produce work of high accuracy and quality.
- IT Literate - MS Word, Excel and Outlook.
Further information:
- As well as a competitive salary we offer a competitive holiday allowance with the annual option to buy additional days.
- Death in Service benefit of x4 salary.
- Company pension scheme.
- Enhanced maternity and paternity leave packages.
- A flexible benefits package which allows you to add additional benefits to your overall package.
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more.
- Referral schemes.
- Discounted rates on PIB products.
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more.
- If supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose.
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development.
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity.
- PIB Group are committed to improving their environmental impact in a responsible way.
- We are proud of our success and growth and have been recognised for many industry awards across our business.
- PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for.
- We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce.
Employee Benefits Coordinator(Risk) employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Coordinator(Risk)
✨Tip Number 1
Familiarise yourself with the key employee benefits products mentioned in the job description, such as Group Life Assurance and Group Income Protection. Understanding these products will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the Employee Benefits industry, especially those who have experience in Group Risk administration. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks effectively. The role requires strong administrative abilities, so having examples ready will showcase your suitability for the position.
✨Tip Number 4
Research PIB Group's values and community initiatives. Being able to align your personal values with theirs during the interview can make a positive impression and show that you're a good cultural fit for the company.
We think you need these skills to ace Employee Benefits Coordinator(Risk)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Employee Benefits industry, particularly any roles related to Group Risk administration. Use specific examples that demonstrate your skills in managing client relationships and processing scheme renewals.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to this role. Mention your understanding of the responsibilities, such as supporting consultants and managing client queries, and how your previous experience aligns with these tasks.
Showcase Your Skills: In your application, emphasise your organisational skills and ability to work under pressure. Provide examples of how you've successfully managed multiple tasks or projects, especially in a client-facing environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Employee Benefits Coordinator.
How to prepare for a job interview at pib Group
✨Know Your Benefits
Familiarise yourself with various employee benefits schemes, especially Group Life Assurance and Group Income Protection. Being able to discuss these topics confidently will show your understanding of the role and impress your interviewers.
✨Demonstrate Organisational Skills
Prepare examples that showcase your organisational abilities and how you manage multiple tasks. Highlighting your experience in prioritising workloads and meeting deadlines will resonate well with the interviewers.
✨Build Rapport
Practice building rapport during the interview by engaging in active listening and asking insightful questions. This will demonstrate your communication skills and ability to foster relationships with clients and colleagues.
✨Showcase Attention to Detail
Be ready to discuss how you ensure accuracy in your work, especially when handling client records and compliance requirements. Providing specific examples of how you've maintained high-quality standards in previous roles will be beneficial.
