CRM Analyst

CRM Analyst

Grantham Full-Time 28800 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: As a CRM Analyst, you'll analyse customer data and enhance user experiences.
  • Company: HomeLet is transforming tenant referencing with innovative solutions and a focus on customer satisfaction.
  • Benefits: Enjoy flexible working options, professional development opportunities, and a vibrant team culture.
  • Why this job: Join us to make a real impact while growing your skills in a supportive environment.
  • Qualifications: We're looking for analytical thinkers with a passion for customer experience and data.
  • Other info: Be part of a dynamic team that values creativity and fresh ideas.

The predicted salary is between 28800 - 42000 £ per year.

We are hiring! Join our team of innovators and game changers. Are you looking for a role where your skills are valued, your ideas matter and your development and growth is a priority? At HomeLet, we are on a mission to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented, passionate people who care about customers.

CRM Analyst employer: pib Group

At HomeLet, we pride ourselves on fostering a dynamic work culture where innovation and collaboration thrive. As a CRM Analyst, you'll enjoy a supportive environment that prioritises your professional growth, offering ample opportunities for development while being part of a mission-driven team dedicated to transforming the tenant referencing landscape. Located in a vibrant area, we provide a unique blend of meaningful work and a commitment to creating unforgettable customer experiences.
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Contact Detail:

pib Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Analyst

✨Tip Number 1

Familiarise yourself with CRM tools and software that are commonly used in the industry. Being able to discuss specific platforms like Salesforce or HubSpot during your interview will show that you have the technical knowledge needed for the role.

✨Tip Number 2

Research HomeLet's current CRM strategies and customer engagement practices. Understanding their approach will allow you to tailor your conversation and demonstrate how your skills can enhance their existing processes.

✨Tip Number 3

Prepare examples of how you've successfully analysed customer data in previous roles. Be ready to discuss specific metrics you improved or insights you uncovered, as this will highlight your analytical skills and problem-solving abilities.

✨Tip Number 4

Network with current or former employees of HomeLet on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.

We think you need these skills to ace CRM Analyst

Customer Relationship Management (CRM) Software Proficiency
Data Analysis and Interpretation
Strong Communication Skills
Attention to Detail
Problem-Solving Skills
Project Management
Technical Aptitude
SQL Knowledge
Reporting and Dashboard Creation
Understanding of Customer Experience Principles
Adaptability to Change
Collaboration and Teamwork
Time Management
Critical Thinking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific skills and experiences HomeLet is looking for in a CRM Analyst. Tailor your application to highlight how your background aligns with their needs.

Craft a Compelling CV: Make sure your CV is up-to-date and clearly showcases your relevant experience in CRM systems, data analysis, and customer relationship management. Use bullet points for clarity and focus on achievements that demonstrate your impact.

Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that relate to HomeLet's mission of revolutionising tenant referencing and creating exceptional customer experiences.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a CRM Analyst.

How to prepare for a job interview at pib Group

✨Understand the Company Mission

Before your interview, take some time to research HomeLet's mission and values. Understanding their goal to revolutionise tenant referencing will help you align your answers with what they are looking for in a CRM Analyst.

✨Showcase Your Analytical Skills

As a CRM Analyst, your analytical skills are crucial. Be prepared to discuss specific examples of how you've used data to drive decisions or improve customer experiences in previous roles.

✨Prepare Questions About Development Opportunities

Since HomeLet prioritises development and growth, come prepared with questions about training, mentorship, and career progression within the company. This shows your interest in long-term commitment and personal growth.

✨Demonstrate Passion for Customer Experience

HomeLet is focused on creating unforgettable customer experiences. Be ready to share your thoughts on what makes a great customer experience and how you can contribute to enhancing it as a CRM Analyst.

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