Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key accounts and build strong client relationships while providing excellent customer service.
- Company: Join PIB Group, one of the UK's fastest-growing insurance businesses.
- Benefits: Earn up to £30,000 with a generous bonus structure and competitive benefits.
- Why this job: Be part of a collaborative culture where your work truly matters and drives real impact.
- Qualifications: Experience in the insurance industry and strong customer service skills are preferred.
- Other info: We value fresh ideas and ambition; you don’t need to tick every box to apply.
Client Handler
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
Our Commercial Enterprise Unit are looking for a new Client Handler to join the team in providing excellent customer service, building key professional relationships and meet the needs of our clients.
Please note, this role is based out of our Halifax office full-time.
What you’ll be doing:
Proactively manage key accounts to meet agreed service standards, strengthen long-term client relationships, and drive retention.
Work to implement successful account retention and defence strategies to ensure business is retained.
Continuously develop your expertise and help grow the team’s capability.
What we’re looking for:
Previous experience within the insurance industry
Excellent customer service, organisational and time management skills
Experience of using Acturis is highly desirable
What You’ll Get:
A salary of up to £30,000 depending on experience
A supportive and encouraging team dynamic within a leading insurance group, offering great professional growth opportunities
A generous bonus structure and competitive benefit scheme
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.
We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us.
#HP
REF-(Apply online only)
Client Handler employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Handler
✨Tip Number 1
Network like a pro! Reach out to current employees at PIB Group on LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Client Handler roles. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've built relationships and retained clients in the past. This will demonstrate you're the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Client Handler
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read through the entire job description. It’ll give you a clear idea of what we’re looking for and help you tailor your application to match our needs.
Show Off Your Experience: When writing your application, highlight your previous experience in the insurance industry. We want to see how your background aligns with the role of Client Handler, so don’t hold back on showcasing your skills!
Be Personable and Professional: Remember, we’re looking for someone who can build strong relationships with clients. Use a friendly yet professional tone in your application to reflect the kind of customer service we value at StudySmarter.
Apply Through Our Website: Once you’ve polished your application, make sure to hit that apply button on our website. It’s the best way to ensure your application gets to us directly and shows you’re serious about joining our team!
How to prepare for a job interview at pib Group
✨Know Your Client Management
Make sure you brush up on your client management skills before the interview. Be ready to discuss how you've successfully managed key accounts in the past and what strategies you've used to strengthen client relationships.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your excellent customer service abilities. Think of specific situations where you went above and beyond for a client, as this will demonstrate your commitment to providing top-notch service.
✨Familiarise Yourself with Acturis
If you have experience using Acturis, be prepared to talk about it! If not, do some research on the platform and mention your willingness to learn. Showing initiative can really impress the interviewers.
✨Emphasise Team Collaboration
Since the role involves working within a team, think of examples that showcase your ability to collaborate effectively. Discuss how you’ve contributed to team success in previous roles, as this aligns with the company’s values.
