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- Tasks: Handle Financial Lines claims and support clients with professionalism and expertise.
- Company: Join PIB Insurance Brokers, a dynamic and innovative team.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference for clients and communities while advancing your career.
- Qualifications: Experience in claims handling and strong communication skills.
- Other info: Be part of a forward-thinking team with great growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
We\’re hiring Join our team of innovators and game changers…..
Are you looking for a role where your skills are valued, your ideas matter and your development and growth is priority?
At HomeLet, we are on a mission….to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen.
With over 30 years in the industry, HomeLet is one of the leading brands that support the UK\’s vibrant private rented sector.
As part of the prestigious PIB Insurance Group, we are based in Lincoln, with more than 300 dedicated team members working hard every day to support letting agents, landlords and tenants across the whole of the UK.
As the UK\’s largest tenant referencing and Insurance firm in the sector, we pride ourselves in providing fast, accurate and reliable products, to tenants, landlords and letting agents – we\’ve referenced more than a million tenants over the last three years
Why work with us:
- Competitive salary
- Up to 30 days holiday allowance with the option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Enhanced maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Purpose built, modern office with free parking and on-site subsidised bistro
- Job referral scheme
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to \’give something back\’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB\’s carbon footprint.
Job Overview:
We are looking for a proactive and detail-oriented Claims Handler to join our team. This role involves managing the end-to-end rent guarantee claims process, supporting our partnership with the client through each stage, and ensuring fair and timely claim resolutions.
Key Responsibilities:
- Process and manage claims from initial notification to settlement.
- Maintain our partnerships with clients and external service providers.
- Assess and validate claims documentation and evidence.
- Provide regular and clear updates to clients regarding claim status.
- Provide settlements within designated authority levels.
- Maintain accurate records in compliance with internal and regulatory standards.
- Detect and escalate potential fraudulent claims.
Qualifications and Skills:
- Previous experience in claims handling, insurance, or customer service (preferred).
- Strong communication and problem-solving abilities.
- High level of attention to detail and organisational skills.
- Ability to manage multiple claims simultaneously in a fast-paced environment.
- Proficiency in Microsoft Office Suite
Join HomeLet and play a vital role in helping clients navigate their claims with confidence and care
#HP
Claims Handler employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common claims scenarios and how to handle them. We want you to showcase your expertise in Financial Lines claims, Professional Indemnity, and more during those crucial conversations.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Financial Lines claims, Professional Indemnity, and other relevant areas. We want to see how your background aligns with what we do at PIB Insurance Brokers!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about claims handling and how you can contribute to our dynamic team. Keep it engaging and personal – we love to see your personality!
Showcase Your Skills: Don’t forget to mention any specific skills or certifications that relate to the role. Whether it's your knack for problem-solving or your expertise in Cyber claims, let us know what makes you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at pib Group
✨Know Your Claims Inside Out
Make sure you brush up on the specifics of Financial Lines claims, including Professional Indemnity, D&O, Cyber, and EPL. Being able to discuss these topics confidently will show that you're not just familiar with the role but genuinely interested in it.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully handled complex claims or resolved disputes. This will demonstrate your ability to think critically and act decisively, which is crucial for a Claims Handler.
✨Emphasise Your Commitment to Professional Development
Since PIB values innovation and growth, be ready to discuss how you've pursued professional development in the past. Whether it's courses, certifications, or self-study, showing that you're proactive about learning will resonate well with them.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and future projects at PIB. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
