We’re hiring! Join our team of innovators and game changers. Are you looking for a role where your skills are valued, your ideas matter and your development and growth is a priority? At HomeLet, we are on a mission to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen.
With over 30 years in the industry, HomeLet is one of the leading brands that support the UK’s vibrant private rented sector. As part of the prestigious PIB Insurance Group, we are based in Lincoln, with more than 300 dedicated team members working hard every day to support letting agents, landlords and tenants across the whole of the UK. As the UK’s largest tenant referencing and insurance firm in the sector, we pride ourselves in providing fast, accurate and reliable products to tenants, landlords and letting agents.
Why work with us:
- Competitive salary
- Up to 30 days holiday allowance with the option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Enhanced maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Purpose built, modern office with free parking and on-site subsidised bistro
- Job referral scheme
- Discounted rates on PIB products
- First-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- Opportunity to take an extra day to support local community engagement with a Volunteering day
- Wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities
- Comprehensive learning & development framework, including professional study options and apprenticeships available to all employees
- Support fundraising through PIB Community Trust with grants towards your chosen charity
- Commitment to improving environmental impact responsibly
Job Overview:
We are looking for a proactive and detail-oriented Claims Handler to join our team. This role involves managing the end-to-end rent guarantee claims process, supporting our partnership with the client through each stage, and ensuring fair and timely claim resolutions.
Key Responsibilities:
- Process and manage claims from initial notification to settlement.
- Maintain our partnerships with clients and external service providers.
- Assess and validate claims documentation and evidence.
- Provide regular and clear updates to clients regarding claim status.
- Provide settlements within designated authority levels.
- Maintain accurate records in compliance with internal and regulatory standards.
- Detect and escalate potential fraudulent claims.
Qualifications and Skills:
- Previous experience in claims handling, insurance, or customer service (preferred).
- Strong communication and problem-solving abilities.
- High level of attention to detail and organisational skills.
- Ability to manage multiple claims simultaneously in a fast-paced environment.
- Proficiency in Microsoft Office Suite.
Join HomeLet and play a vital role in helping clients navigate their claims with confidence and care!
Claims Handler in Lincoln employer: PIB Group
At Cooper Solutions, part of PIB Group, we pride ourselves on being an exceptional employer that values our people as the core of our success. Our supportive work culture fosters continuous learning and professional growth, particularly for the Technical Account Manager role, where you will have the opportunity to build strong client relationships and contribute to meaningful projects in the automotive software industry. With a competitive salary, attractive benefits, and a hybrid working model based in Barford, we offer a unique environment where your contributions truly make a difference.
