At a Glance
- Tasks: Lead global communications strategy and manage a dynamic team of 3.
- Company: Join PIB Group, one of the UK's fastest-growing insurance businesses.
- Benefits: Flexible working arrangements, competitive salary up to £85k, and real career progression.
- Other info: Diverse and inclusive workplace that values fresh ideas and ambition.
- Why this job: Make a significant impact in a collaborative culture where your ideas matter.
- Qualifications: Experience in communications, strong storytelling skills, and team management.
The predicted salary is between 60300 - 73700 £ per year.
Reports to: Head of Attraction and Belonging
Direct reports: Communications team of 3
Location: London / hybrid
Level: Head of (senior contributor / people leader, non-Director)
About the Role
We're looking for an experienced Head of Communications to support the delivery of our global communications strategy, working closely with the Head of Attraction and Belonging. This is a senior, hands-on leadership role for someone who can move fluidly between internal comms and external PR, and who can lead a small team while still being close to the work.
You'll be a trusted advisor to senior stakeholders, a strong storyteller, and someone who can translate complex or sensitive topics into clear, consistent messaging for audiences across a global organisation.
We are happy to consider different types of working arrangements for this position. Working part-time or flexibly if preferred. Salary up to 85k.
Key Responsibilities:
- Strategy & Delivery
- Support the Head of Attraction and Belonging in shaping and delivering the global communications strategy
- Translate broader business, people, and brand priorities into practical communications plans
- Ensure consistency of tone, messaging, and narrative across internal and external channels
- Executive & Strategic Communications
- Own the communications plan for executing and cascading business strategy, ensuring employees globally understand priorities, progress, and what it means for them
- Act as a trusted advisor and ghostwriter for senior executives, shaping keynote speeches, town halls, all-hands messaging, and executive narrative
- Translate business strategy into clear, compelling communications that build understanding and buy-in at every level of the organisation
- Own the cadence and quality of executive communications, ensuring leaders show up consistently and authentically across channels
- Internal Communications
- Own the internal comms calendar, ensuring employees globally are informed, engaged, and aligned with company priorities
- Partner with HR, People, and business leaders to communicate organisational change, culture initiatives, and key announcements
- Develop channels and formats that work for a distributed, global workforce
- External PR & Reputation
- Manage relationships with media, journalists, and external agencies as needed
- Support the development of press releases, statements, and reactive/proactive media lines
- Protect and build the company's external reputation, working closely with leadership on positioning and messaging
- Leadership & Team Management
- Lead, coach, and develop a team of 3 comms professionals
- Set clear priorities and ways of working for the team, balancing internal and external demands
- Act as a role model for the standard and craft of communications across the business
- Stakeholder Management
- Act as a trusted advisor to senior leaders on messaging, sensitive communications, and reputational risk
- Build strong working relationships across HR, Leadership, and regional teams to ensure comms is embedded early in planning
- Develop and maintain strong relationships with European stakeholders, ensuring regional nuance is reflected in messaging and channels
- Support newly acquired businesses through integration, helping new colleagues understand the group's strategy, culture, and ways of working
About You
- Significant experience in communications, with a strong mix of internal communications and external PR/media relations
- Proven experience operating in a global organisation, comfortable navigating cultural and regional nuance
- Experience managing and developing a team
- Strong writing and storytelling skills, with the ability to flex tone and format across audiences and channels
- Comfortable working closely with senior stakeholders and advising on sensitive or high-profile topics
- Calm under pressure, pragmatic, and able to balance strategic thinking with hands-on delivery
- Experience supporting (rather than solely owning) a broader strategy, working well within a senior leadership structure
What Success Looks Like
- A comms strategy that is consistently and effectively delivered across the global organisation
- A high-performing, well-supported team of 3
- Strong, trusted relationships with senior stakeholders and media contacts
- Clear, consistent internal and external messaging that supports the company's reputation and culture goals
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply; if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com
Head of Communications in City of London employer: pib Group
At Cooper Solutions, part of PIB Group, we pride ourselves on being an exceptional employer that values our people as the core of our success. Our supportive work culture fosters continuous learning and professional growth, particularly for the Technical Account Manager role, where you will have the opportunity to build strong client relationships and contribute to meaningful projects in the automotive software industry. With a competitive salary, attractive benefits, and a hybrid working model based in Barford, we offer a unique environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Communications in City of London
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like pib Group. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like pib Group, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research pib Group inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Head of Communications in City of London
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of pib Group. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at pib Group.
How to prepare for a job interview at pib Group
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
