At a Glance
- Tasks: Lead lettings growth and build strong relationships with agents in your region.
- Company: Join a fun, innovative team at HomeLet and Let Alliance.
- Benefits: Enjoy 26 days leave, pension scheme, and health support.
- Other info: Be part of a diverse and inclusive workforce with excellent career opportunities.
- Why this job: Make a real impact in the lettings market while earning up to £65,000 OTE.
- Qualifications: Proven B2B sales experience and a passion for customer service.
The predicted salary is between 39000 - 45500 £ per year.
“Customers are at the heart of everything we do.” If that sounds like you, keep reading.
HomeLet and Let Alliance (part of PIB Group) are looking for a driven Leader of Lettings to grow our footprint with letting agents in your region. You’ll join a fun, innovative and hardworking team of industry experts who deliver outstanding, consultative service.
The role
- Driving growth across our full letting’s product range, hitting - and beating - regional sales targets
- Building and owning a high-quality pipeline of letting agents, with every opportunity clearly identified
- Winning and onboarding new agents, working closely with our new agent team
- Maximising value from every relationship by embedding our “Fit for the future” proposition
- Delivering a robust contact strategy so agents feel valued, supported and “loved” by HomeLet and Let Alliance
- Running impactful sales meetings and training, confidently presenting our portfolio
- Using data and insight to report on pipeline, performance and opportunities - and acting on it
- Owning issues and complaints, seeing them through to resolution and driving service improvement
- Representing us at industry events and staying close to lettings market trends and competitors
- Staying fully compliant with FCA and internal requirements
What can we offer
- 26 days annual leave + bank holidays with the option to buy up to 5 additional days
- Pension scheme
- Death in service - 4x annual salary
- Retail discounts
- Learning and development opportunities and apprenticeships
- Enhanced maternity & paternity packages
- Counselling support
- Health cash plan
- Employee benefits and welfare package to support with financial management, health screening, menopause support, stopping smoking
- Free onsite parking
What you’ll bring
- Proven B2B field sales or account management experience (lettings, property or financial services ideal)
- A strong record of building pipelines and converting them into profitable, long-term relationships
- Confident presenter and trainer with influence at branch and senior level
- Commercial, data-savvy and disciplined in reporting and CRM (Salesforce experience a plus)
- Genuine passion for customer service and creating a memorable “personal touch”
- Self-motivated, target-driven and comfortable travelling as required
Join a market-leading business where your results are visible, your ideas matter and your earnings can reach £65,000 OTE.
Ready to lead lettings growth in your region? Apply now.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to people@barbon.com
Senior Customer Development Manager in Chester employer: pib Group
At HomeLet and Let Alliance, part of PIB Group, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. With a vibrant work culture that fosters innovation and collaboration, we offer competitive benefits including generous annual leave, a robust pension scheme, and extensive learning opportunities. Join us in Lincoln/Chester, where your contributions are recognised, and you can thrive in a supportive environment dedicated to customer excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Development Manager in Chester
✨Tip Number 1
Network like a pro! Attend industry events and connect with letting agents in your area. The more people you know, the better your chances of landing that Senior Customer Development Manager role.
✨Tip Number 2
Show off your skills! Prepare a killer presentation that highlights your experience in building pipelines and converting leads. This will help you stand out during interviews and showcase your confidence.
✨Tip Number 3
Be data-savvy! Brush up on your CRM skills and be ready to discuss how you've used data to drive sales in the past. This will demonstrate your commercial acumen and discipline, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Customer Development Manager in Chester
Some tips for your application 🫡
Show Your Passion for Customers:Make sure to highlight your genuine passion for customer service in your application. We want to see how you put customers at the heart of everything you do, just like we do at StudySmarter!
Be Data-Savvy:Since the role involves using data and insights, don’t forget to mention your experience with reporting and CRM systems. If you've worked with Salesforce, give it a shout-out – it’ll definitely catch our eye!
Tailor Your Application:Take the time to tailor your application to the job description. We love seeing candidates who understand the role and can connect their experience directly to what we’re looking for. It shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at pib Group
✨Know Your Numbers
As a Senior Customer Development Manager, you'll need to demonstrate your understanding of sales metrics and performance data. Brush up on key figures related to your past achievements, such as pipeline growth and conversion rates, so you can confidently discuss how you've driven results in previous roles.
✨Showcase Your Customer-Centric Approach
Since the company emphasises that 'customers are at the heart of everything we do', be prepared to share specific examples of how you've built strong relationships with clients. Highlight instances where you've gone above and beyond to ensure customer satisfaction and loyalty.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, especially around sales meetings or training sessions. Practise presenting your portfolio and handling objections, as this will showcase your confidence and ability to influence at various levels within an organisation.
✨Stay Updated on Market Trends
Familiarise yourself with the latest trends in the lettings market and competitors' strategies. Being able to discuss these insights during your interview will demonstrate your commitment to staying informed and your proactive approach to driving growth in your region.
