At a Glance
- Tasks: Manage client accounts and ensure their insurance needs are met effectively.
- Company: Join a forward-thinking company that values innovation and growth.
- Benefits: Enjoy flexible working, competitive salary, and discounts on tech and travel.
- Other info: We promote diversity and inclusivity in our hiring process.
- Why this job: Be part of a supportive team focused on client experience and personal development.
- Qualifications: Experience in Commercial Insurance and strong customer service skills required.
The predicted salary is between 28800 - 48000 £ per year.
We are on the lookout for an established commercial insurance professional to join us as a Commercial Account Handler.
Are you looking for a new opportunity as part of a supportive and knowledgeable team? Dedicated to your role and providing the best client experience? Well-versed in Commercial Insurance? If so, we'd love to hear from you!
This position is ideal for an established and productive professional with a strong background in Account Management/Broking. In the role, you will ensure client needs are met and will help prepare, manage, implement and achieve business goals. You will act as a dedicated contact overseeing all aspects of your client's insurance management, to ensure clients obtain appropriate cover for their risk.
Key Responsibilities:
- Strengthen effective long-term relationships with key clients.
- Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
- Work to implement successful account retention and defence strategies to ensure business is retained.
- Where appropriate, provide support to the client and/or claims teams in dealing with client claims.
- Actively participate in your own personal development and support in the development of other team members.
- Support identifying improvements to operational processes and procedures to the benefit of our clients and colleagues.
- Develop and strengthen meaningful working relationships with key underwriters through regular contact, to better serve clients.
- Possess a thorough understanding of all major classes of commercial insurance which the business offers to its clients and keep abreast of all new technical and product developments to better advise professional colleagues and clients.
Experience & Attributes:
- Substantial experience working in the Commercial Insurance industry.
- Good academic record.
- Knowledge of FCA requirements and standards.
- Experience using Acturis is highly desirable.
- Excellent customer service, organisational and time management skills.
- Good understanding of MS Office.
- Self-motivator and accountable.
- Good team player.
Why Join Us?
- Competitive salary and benefits package.
- Flexible working and holiday options.
- Pension, enhanced parental leave, and life insurance.
- Discounts on technology, travel, and leisure.
- Learning and development opportunities.
- Volunteering and charity support days.
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
Account Handler in Halifax employer: PIB Group
At Cooper Solutions, part of PIB Group, we pride ourselves on being an exceptional employer that values our people as the core of our success. Our supportive work culture fosters continuous learning and professional growth, particularly for the Technical Account Manager role, where you will have the opportunity to build strong client relationships and contribute to meaningful projects in the automotive software industry. With a competitive salary, attractive benefits, and a hybrid working model based in Barford, we offer a unique environment where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Halifax
✨Tip Number 1
Network with professionals in the commercial insurance industry. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role and company culture.
✨Tip Number 2
Familiarise yourself with the latest trends and developments in commercial insurance. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your proactive approach and any strategies you've implemented that led to improved client satisfaction or retention.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our company culture will allow you to tailor your conversations and show how your personal values align with ours, making you a more attractive candidate.
We think you need these skills to ace Account Handler in Halifax
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in commercial insurance and account management. Use specific examples that demonstrate your ability to strengthen client relationships and manage accounts effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their needs, particularly your understanding of FCA requirements and experience with Acturis.
Highlight Relevant Experience:In your application, emphasise your substantial experience in the commercial insurance industry. Include any achievements or projects that illustrate your proactive approach to account management and service delivery.
Showcase Your Team Spirit:Mention your ability to work well in a team and support the development of others. This is important for the role, so provide examples of how you've contributed to team success in previous positions.
How to prepare for a job interview at PIB Group
✨Showcase Your Commercial Insurance Knowledge
Make sure to brush up on your understanding of commercial insurance products and recent developments in the industry. Be prepared to discuss how your knowledge can benefit the company and its clients.
✨Demonstrate Client Relationship Skills
Prepare examples of how you've successfully built and maintained client relationships in the past. Highlight your proactive approach to account management and how it has led to client satisfaction and retention.
✨Familiarise Yourself with FCA Requirements
Since knowledge of FCA requirements is crucial for this role, ensure you understand the key regulations and standards. Being able to discuss these confidently will show your commitment to compliance and professionalism.
✨Emphasise Team Collaboration
As a team player, be ready to share experiences where you've collaborated effectively with colleagues. Discuss how you support others in their development and contribute to a positive team environment.
