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For Companies At a Glance
- Tasks: Provide expert advice and manage client insurance policies effectively.
- Company: Join PIB Group, a dynamic insurance broker with diverse specialisms.
- Benefits: Enjoy a supportive work culture and opportunities for professional development.
- Why this job: Be part of a team that values integrity and customer focus while building lasting relationships.
- Qualifications: Cert CII required; 3+ years in complex commercial insurance preferred.
- Other info: Ideal for proactive individuals looking to grow in the insurance industry.
The predicted salary is between 28800 - 43200 £ per year.
Our skilled Commercial Broking team in Retford are on the lookout for a new Account Handler to join them in providing top-class professional advice and servicing to all of our customers.
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
At PIB, we’re committed to innovation, professional development, and making a real difference for our clients and communities. Take the next step in your career with a company that puts people first.
What you’ll be doing:
Providing excellent end-to-end client service and governance: advise, arrange, review data, and remediate issues promptly.
Delivering profitable, tailored insurance solutions with optimal structure, pricing, and placement.
Building strong relationships and collaborating to grow business; place risks in approved markets, keep clients updated on changes, and ensure cover and terms remain suitable.
What we’re looking for:
Robust UK insurance experience, particularly in General Commercial Account Handling, and a solid understanding of regulation and compliance is essential for this role.
Excellent client service and administrative skills, including being highly organised, process-driven with high accuracy and attention to detail.
A collaborative team player with strong negotiation and communication skills.
Experience using Acturis and MS Office.
What You’ll Get:
A supportive and collaborative working environment within a leading insurance group.
A hybrid working pattern from our Retford office, which has free on-site parking and great transport links from the nearby train station.
A competitive salary and benefits package.
Professional development and career progression opportunities.
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.
We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to us.
REF-(Apply online only)
Account Handler employer: pib Group
Contact Detail:
pib Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the specific insurance products and services that PIB Group offers. Understanding their specialisms, such as property, construction, and trade credit, will help you tailor your conversations and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of PIB Group on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Account Handler role.
✨Tip Number 3
Prepare to discuss your experience in managing client relationships and providing excellent customer service. Think of specific examples where you've successfully retained clients or resolved issues, as these will showcase your skills relevant to the role.
✨Tip Number 4
Stay updated on industry trends and regulatory changes affecting the insurance market. Being knowledgeable about current events will not only impress your interviewers but also show your commitment to continual professional development, which is highly valued at PIB Group.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance sector, particularly focusing on your skills in managing client relationships and providing professional advice. Use specific examples that demonstrate your ability to handle complex commercial classes of business.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Account Handler role at PIB Group. Mention how your qualifications, such as the Cert CII, align with the job requirements. Highlight your experience in customer service and your proactive approach to problem-solving.
Showcase Relevant Skills: Emphasise your organisational and time management skills, as well as your negotiation abilities. Provide examples of how you've successfully built relationships with clients and stakeholders in previous roles, which is crucial for this position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential traits for an Account Handler.
How to prepare for a job interview at pib Group
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial insurance, especially around Commercial Combined and large Motor Fleet Insurance. Being able to discuss these topics confidently will show that you're well-prepared and knowledgeable.
✨Demonstrate Relationship-Building Skills
Since the role involves building effective relationships with clients and stakeholders, be ready to share examples from your past experiences where you've successfully developed and maintained professional relationships.
✨Showcase Your Organisational Skills
Highlight your organisational and time management skills during the interview. You might want to provide specific examples of how you've managed multiple tasks or projects simultaneously in previous roles.
✨Prepare for Compliance Questions
Given the importance of compliance in this role, be prepared to discuss how you ensure adherence to regulations and company policies. Familiarise yourself with the FCA Conduct Rules and be ready to explain how you would apply them in your work.