At a Glance
- Tasks: Support account handlers and learn the ins and outs of insurance administration.
- Company: Join PIB Group, one of the UK's fastest-growing insurance businesses.
- Benefits: Competitive salary, career progression, and a collaborative work culture.
- Other info: We value fresh ideas and ambition; you don’t need to tick every box to apply.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Strong customer service skills and a proactive, organised mindset.
The predicted salary is between 24570 - 27000 £ per year.
Balens | Part of PIB Group Established in 1950 Balens have been offering specialist insurance across the Health, Well-being, Fitness and Beauty sectors since the early 1990s.
Their insurance solutions are available for individuals and their businesses as well as organisations, charities, and the not-for-profit sectors and are looking for an Assistant Account Handler to join their team in Malvern.
What you’ll be doing
- To learn all scheme binder business as directed by the Commercial/Claims Manager, if applicable
- To provide full administration support to the Commercial Account Handlers under the direction and supervision of the Seniors.
- To learn all Policy Wordings and Underwriting Guides and be able to be competent to carry out the role necessary and refer to Handlers as the role dictates.
- To liaise with the Claims Department as necessary.
- To review files and administer new business, renewals and mid-term adjustments for clients using binders and open market Insurers, as and when required.
- To meet all service standards for the handling of renewal, new business and/or MTA's as directed by the Commercial/Claims Manager.
- Work closely with other team members to ensure any client receives a prompt and efficient response.
- To track cases as appropriate to ensure a satisfactory conclusion is reached.
- To maintain client relationships by providing excellent customers service. Ensuring work is carried out with accuracy, confidentiality and deadlines are meet.
- To deal with Accounts queries, as directed.
What we’re looking for
- Strong Customer Service Skills
- Proactive, organised, and resilient under pressure.
- Collaborative team player with a continuous improvement mindset.
- High attention to detail; strong organisation and time management.
- Experience in insurance broking or client servicing (Desirable but not essential).
The role offers a salary between £24,570 - £27,000 per annum depending on experience.
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
We encourage our people to be collaborative, with entrepreneurship at our core.
We are a fast-paced, growing organisation and an exciting place to be.
We also value ambition and creative thinking.
You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce.
We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance. com
#LP We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.
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Assistant Account Handler in Malvern employer: PIB Group Services Ltd.
At Cooper Solutions, part of PIB Group, we pride ourselves on being an exceptional employer that values our people as the heart of our operations. Our Barford office offers a supportive work culture with hybrid working options, competitive salaries, and a strong focus on employee growth through ongoing training and development. Join us to build meaningful client relationships in the automotive software industry while enjoying a rewarding career path in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Account Handler in Malvern
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like PIB Group Services Ltd.). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like PIB Group Services Ltd.. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Assistant Account Handler in Malvern
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at PIB Group Services Ltd..
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at PIB Group Services Ltd.. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at PIB Group Services Ltd.
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at PIB Group Services Ltd. to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at PIB Group Services Ltd., they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding PIB Group Services Ltd.'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
