At a Glance
- Tasks: Own and grow strategic broker relationships while driving account strategies for revenue growth.
- Company: Join PIB Group, one of the UK's fastest-growing insurance businesses.
- Benefits: Enjoy career progression, professional development, and a collaborative culture.
- Other info: We value fresh ideas and ambition; you don’t need to tick every box to apply.
- Why this job: Make a real impact in a fast-paced environment with opportunities to innovate.
- Qualifications: Experience in commercial insurance and strong relationship-building skills required.
The predicted salary is between 50000 - 65000 £ per year.
Cobra Network, part of the PIB Group, is looking for a Strategic Account Manager who will own and grow a portfolio of strategic broker relationships. The role involves developing and executing account strategies that increase revenue, retention, and share of wallet while maintaining a service-led reputation and strong compliance standards. Align internal teams to deliver value, leveraging digital tools and data to drive performance.
What you’ll be doing:
- Account Strategy and Growth
- Build multi-year account plans with clear growth levers, propositions, and activity calendars.
- Drive pipeline creation, cross-sell, and upsell across products and services.
- Map stakeholder networks; secure executive sponsorship and QBR/EBR cadence.
- New member acquisition
- Build new member pipeline to achieve new member growth in line with Network target.
- Relationship Leadership
- Act as the primary senior contact; handle escalations and complex negotiations.
- Deeply understand member needs, market trends, and underwriting appetites.
- Commercial Management
- Own revenue, margin, and retention targets; forecast accurately.
- Delivery and Service
- Orchestrate internal teams (broking, operations, marketing, digital) to meet SLAs.
- Champion adoption of portals/tools (e.g., broker portals) to improve speed and experience.
- Governance and Risk
- Ensure adherence to FCA/Consumer Duty and internal policies.
- Maintain accurate CRM records, contracts, and audit-ready documentation.
- Insight and Reporting
- Produce MI on pipeline, conversion, product mix, pricing, and churn risk.
- Run member QBRs with actionable insight and clear actions/owners.
- Collaboration and Enablement
- Feed client and market insight into product, placement, and marketing teams.
- Support bid responses, case studies, and reference programmes.
What we’re looking for:
- Experience in commercial insurance account handling, ideally with exposure to larger or more complex clients.
- Strong understanding of general insurance products and markets.
- Confident communicator, able to build relationships with clients, insurers, and internal stakeholders.
- High attention to detail and strong organisational skills, able to manage multiple priorities.
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply; if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com.
Strategic Account Manager in Birmingham employer: PIB Group Services Ltd.
At PIB Group, we pride ourselves on being one of the UK’s fastest-growing insurance businesses, offering a dynamic work environment that fosters professional development and career progression. Our collaborative culture encourages innovation and creativity, allowing employees to make a meaningful impact while working alongside talented colleagues. With a strong commitment to diversity and inclusion, we ensure that every team member feels valued and empowered to contribute their unique perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more relationships you build, the better your chances of landing that Strategic Account Manager role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with someone from the company, make sure to highlight your knowledge of commercial insurance and account management. Share insights on market trends and how you can add value to their team. We want to see your passion shine through!
✨Tip Number 3
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practice answering common interview questions, especially around relationship management and revenue growth. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining PIB Group. Let’s get you one step closer to that dream job!
We think you need these skills to ace Strategic Account Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Strategic Account Manager. Highlight your experience in commercial insurance and any relevant achievements that showcase your ability to grow accounts and manage relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your skills align with our needs. Don’t forget to mention your understanding of market trends and your approach to client relationships.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to drive revenue and retention. Use numbers and examples to illustrate your success in managing complex accounts and leading teams.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at PIB Group Services Ltd.
✨Know Your Numbers
Before the interview, brush up on your understanding of revenue, margin, and retention targets. Be ready to discuss how you've successfully managed these in previous roles, as this will show your potential employer that you can own and grow their strategic broker relationships.
✨Map Out Your Strategy
Prepare a mock account strategy that outlines growth levers and activity calendars. This will not only demonstrate your strategic thinking but also your ability to align internal teams and drive performance using digital tools and data.
✨Showcase Your Relationship Skills
Think of examples where you've acted as a primary contact for clients or handled complex negotiations. Highlight your ability to understand member needs and market trends, as this is crucial for the role.
✨Be Ready for Compliance Questions
Familiarise yourself with FCA/Consumer Duty regulations and internal policies. Be prepared to discuss how you ensure adherence to these standards in your work, as compliance is key in the insurance industry.
