At a Glance
- Tasks: Manage workplace pension services and build strong client relationships.
- Company: Join PIB Group, a fast-growing insurance business with a collaborative culture.
- Benefits: Enjoy a competitive salary, generous benefits, and hybrid working options.
- Other info: We value fresh ideas and ambition; you don’t need to tick every box to apply.
- Why this job: Make a real impact in a supportive environment while developing your career.
- Qualifications: Experience in workplace pensions and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
At PIB Employee Benefits, we’re reshaping how organisations care for their people - combining expert advice, market‑leading benefits and a genuinely human approach to help colleagues thrive.
We're looking for a Senior Employee Benefits Coordinator to take ownership of the day-to-day delivery of services for a portfolio of workplace pension clients. From contribution processing and auto-enrolment compliance to building strong client relationships and supporting the wider team. This is a great opportunity for someone with solid technical pensions knowledge and a collaborative, detail-focused approach.
What you’ll be doing:
- Own the day-to-day administration and delivery of services for allocated workplace pension clients, including contribution processing, auto-enrolment compliance and query resolution, in line with internal processes and regulatory requirements.
- Build strong client and provider relationships, and support consultants with meeting packs, reports and project-based work such as scheme changes and provider transitions.
- Manage personal workflow to meet SLAs, maintain accurate systems and records, and produce consistently high-quality work in line with FCA and Pensions Regulator requirements.
- Contribute to continuous improvement and team development through mentoring, knowledge-sharing, and building strong technical pensions expertise (including relevant qualifications where agreed).
What we’re looking for:
- Solid experience of workplace pension schemes and projects (contribution processing, governance and market reviews), with detailed knowledge of auto-enrolment is essential.
- An excellent communicator with strong organisational and IT skills (MS Word, Excel, Outlook), with the ability to prioritise workloads, deliver accurate work to deadlines, build stakeholder relationships, and mentor less experienced colleagues.
- A positive, adaptable team player and role model who is committed to learning and development, actively contributes to team meetings, and supports the Team Manager in communicating change and new initiatives.
- Relevant pension qualifications are desirable but not essential for this role.
What You Will Get:
- A competitive salary with a generous company benefits package.
- Hybrid working pattern from one of our offices across the UK.
- A collaborative and supportive working environment where you can build your career within a leading Group.
Why PIB Group?
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com
Senior Employee Benefits Coordinator - Workplace Pensions in Birmingham employer: PIB Group Services Ltd.
At Cooper Solutions, part of PIB Group, we pride ourselves on being an exceptional employer that values our people as the heart of our operations. Our Barford office offers a supportive work culture with hybrid working options, competitive salaries, and a strong focus on employee growth through ongoing training and development. Join us to build meaningful client relationships in the automotive software industry while enjoying a rewarding career path in a diverse and inclusive environment.
