At a Glance
- Tasks: Support Account Managers and provide remote training on our innovative products.
- Company: Join a close-knit team at Cooper Solutions, part of PIB Group.
- Benefits: Enjoy a competitive salary, attractive bonuses, and hybrid working options.
- Other info: We value diversity and inclusivity in our hiring process.
- Why this job: Make a real impact in the automotive industry while developing your skills.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Cooper Solutions, part of PIB Group, has been delivering software and digital solutions to the retail automotive industry since 2001. We are a close‑knit 30‑strong team in Barford near Warwick, committed to supporting our customers and providing a supportive environment for our colleagues.
What you’ll be doing
- Support Account Managers with administration, reporting and creation of training materials.
- Provide remote training on Cooper Solutions products and resolve customer support issues.
- Develop your understanding of our products, the automotive retail sector and account management strategy.
What we’re looking for
- Excellent customer service experience and a professional telephone manner.
- Strong communication skills with a customer‑focused, team‑player mindset and genuine desire to help others.
- Organised, capable of multi‑tasking, and eager to learn new systems and concepts.
What you will get
- Competitive salary and highly attractive bonus & benefits package.
- Hybrid working pattern from our Barford office.
- Supportive and collaborative working environment within a top‑class business.
Inclusion & Accessibility
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@pib-insurance.com.
Account Executive (Desk Bound) employer: PIB Group Services Ltd.
Cooper Solutions, part of PIB Group, is an exceptional employer that fosters a supportive and collaborative work culture in Barford, near Warwick. With a close-knit team of 30, we prioritise employee growth through comprehensive training and development opportunities, alongside a competitive salary and attractive benefits package. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive (Desk Bound)
✨Tip Number 1
Get to know the company! Research Cooper Solutions and their products. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills. Since this role requires a professional telephone manner, try role-playing with a friend or family member to get comfortable discussing customer service scenarios.
✨Tip Number 3
Show off your organisational skills! Prepare a list of questions to ask during your interview about the team dynamics and how they support each other. This shows you're a team player and eager to fit in.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and ready to take the first step towards joining our awesome team.
We think you need these skills to ace Account Executive (Desk Bound)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Executive role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing your ability to convey information clearly. Use examples in your application that demonstrate how you've successfully communicated with customers or team members in the past.
Be Organised and Concise:Keep your application neat and to the point. We appreciate clarity and organisation, so make sure your documents are well-structured and easy to read. This reflects your ability to manage tasks effectively, which is crucial for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PIB Group Services Ltd.
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Cooper Solutions and their products. Familiarise yourself with the automotive retail sector and think about how your skills can support Account Managers. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service experience, be ready to share specific examples from your past. Think about times when you resolved issues or went above and beyond for a customer. This will highlight your professional telephone manner and customer-focused mindset.
✨Be Organised and Ready to Multi-task
The job involves administration and reporting, so demonstrate your organisational skills during the interview. You might want to mention any tools or methods you use to stay organised and manage multiple tasks effectively. This will reassure them that you can handle the demands of the role.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions shows your enthusiasm and helps you determine if the company is the right fit for you.
