At a Glance
- Tasks: Sell tenants' insurance through engaging calls and build strong customer relationships.
- Company: Join HomeLet, part of PIB Group, with a supportive and dynamic sales environment.
- Benefits: Competitive salary, uncapped commission, flexible benefits, and 26 days holiday.
- Other info: Enjoy a modern office, comprehensive training, and a chance to make a difference.
- Why this job: Kickstart your sales career with real opportunities for growth and earning potential.
- Qualifications: Previous sales or customer service experience is essential.
The predicted salary is between 25000 - 26000 £ per year.
Are you looking to step into a sales role with real opportunity, strong support, and the chance to build a successful long‑term career.
Part of PIB group, Home Let are on the lookout for our next Sales superstars!
As well as a competitive salary, this role offers great earning potential with uncapped commission.
- Starting salary of £25,000 rising to £26,000 after 6 months + Uncapped commission
- Job purpose
To sell tenants’ insurance directly to customers through outbound and inbound calls, using leads from within the Home Let businesses.
You will use your bubbly personality, self‑motivation and strong drive for results to convert leads, retain policies and consistently meet or exceed sales and quality targets, even in a fast‑paced, high‑pressure environment.
Please note, only applicants with relevant experience will be considered.
Key Responsibilities
- Build warm, engaging relationships with our customers, using your bubbly and confident communication style to understand their needs and match suitable products and services.
- Sell insurance policies and retain existing business through a mix of outbound calling and inbound calls, using leads provided from agents and other areas of the business.
- Meet or exceed individual sales, retention and activity targets, and contribute to the wider team and business unit goals.
- Retain or generate additional income for the business at every appropriate opportunity to support growth of the back book - including renewing policies and saving business from cancelling.
- Approach each day as a fresh challenge, demonstrating high levels of energy, resilience and enthusiasm, particularly during busy or high‑pressure periods.
- Work using agreed scripts/call guides while adapting your style to each customer, ensuring conversations are both compliant and engaging.
- Take ownership and responsibility for your workload, pipeline and performance, maintaining focus and self‑motivation to deliver results.
- Keep fully up to date with the newest offers available and savings that can be made as Let Alliance customer, using this knowledge to support sales and retention.
- Achieve or exceed targets on all quality assessments, ensuring calls meet regulatory requirements and internal standards.
- Work closely with all departments to deliver exceptional service and seamless customer journeys.
- Provide feedback and suggestions to the Customer Development Team to help refine campaigns, processes and customer experience.
- Input accurate data into all necessary logs, trackers and databases to record activity, outcomes and customer details, providing clear MI and audit trails.
- Report any problems encountered to your Team Leader or, in their absence, to a supervisor.
- Identify and recommend improvements to current working practices as required.
- Prepare for and participate in monthly performance reviews, annual performance and development appraisals, and team meetings.
- Carry out any other tasks as directed by Team Leaders or the Manager.
What can we offer you?
- Competitive salary
- 26 days holiday allowance with the option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Enhanced maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Benefits portal offering discounts days out, restaurants, travel and many more
- Purpose built, modern office with free parking and on‑site subsidised bistro
- A comprehensive learning & development framework to support your career development
- Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
- PIB Group are committed to improving their environmental impact in a responsible way.
From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
GCSE in English Language and Maths (or equivalent); Computer literate (Essential)
Experience and Knowledge
- Previous customer service experience; Proven sales experience; Experience of working to targets (Essential)
- Experience in a fast paced target driven environment (Essential)
- Experience of regulated products; Non‑advised/advised selling; Financial/insurance experience (Desirable)
Skills/Aptitude
- Bubbly, engaging telephone manner; Customer centric; Excellent communication skills; Influencing skills; Organisational skills; Strong people skills; Able to thrive under pressure in a fast‑paced, target‑driven environment (Essential)
- Presentation skills (Desirable)
- Attitude
- Results orientated; Self‑motivated; A natural “go getter”; Positive and resilient; Team player (Essential)
- Job Type: Full-time
Benefits
- Casual dress
- Company pension
- Free parking
- On‑site parking
- Application question(s)
- You must have previous experience in either a sales or customer service role. Candidates without this, will not be considered.
Tenant Sales & Retention Executive in Lincoln employer: PIB (Group Services) Limited
Legal for Lettings is an exceptional employer, offering a supportive and innovative work culture in Lincoln that prioritises quality legal services and employee well-being. With a focus on professional growth, competitive benefits, and a collaborative environment, we empower our team leaders to shape the future of legal services while ensuring their voices are heard and valued. Join us to lead a dedicated team and make a meaningful impact in a rapidly growing firm.
Contact Details:
PIB (Group Services) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Sales & Retention Executive in Lincoln
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Tenant Sales & Retention Executive at PIB (Group Services) Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including PIB (Group Services) Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Tenant Sales & Retention Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Tenant Sales & Retention Executive in Lincoln
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for PIB (Group Services) Limited:When writing your cover letter, make sure to tailor your message specifically for PIB (Group Services) Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at PIB (Group Services) Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show PIB (Group Services) Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show PIB (Group Services) Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with PIB (Group Services) Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
