Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a team to deliver top-notch people services in a dynamic environment.
- Company: Join PIB Group, supporting 4,000 colleagues with a focus on inclusivity and excellence.
- Benefits: Enjoy on-site parking, great transport links, and a supportive team culture.
- Why this job: Be part of a vibrant team where every day brings new challenges and opportunities for growth.
- Qualifications: Strong multitasking and prioritization skills are essential; leadership experience is a plus.
- Other info: This is a 12-month fixed-term contract role with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity for a 12m FTC role has arisen in our busy and vibrant People Services Team in Retford where you would be part of a very supportive and inclusive team in a fast paced environment where no 2 days are the same. On site parking and close to good transport links. As part of the Group People Operations function, the People Services Team is responsible for providing people support across all PIB Group businesses, serving approximately 4,000 colleagues and managers. The People Services Team Leader will manage the People Services Associates in delivering a high volume of work. The primary focus of this role is to drive excellence in customer service and ensure a positive colleague experience across the PIB Group. The People Services Team Leader will lead, motivate, and develop the team, ensuring they are well-equipped to handle their daily workload efficiently. This role also requires strong multitasking and prioritisation skills to effectively manage team members’ responsibilities and ensure high-quality service delivery. Key Responsibilities: As the People Services Team Leader, you will oversee a team responsible for delivering efficient, high-quality transactional services for both applicants and employees. This role is critical in ensuring that our people processes are seamless, user-friendly, and provide exceptional support. By leading your team with a focus on continuous improvement, you will ensure …
People Services Team Leader (12m FTC) employer: pib Group Careers
Contact Detail:
pib Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Team Leader (12m FTC)
✨Tip Number 1
Familiarize yourself with the key responsibilities of the People Services Team Leader role. Understand the importance of customer service excellence and how it impacts the colleague experience. This knowledge will help you demonstrate your alignment with our values during the interview.
✨Tip Number 2
Highlight your leadership and team management skills. Be prepared to share specific examples of how you've motivated and developed teams in previous roles, as this is crucial for the success of the People Services Team.
✨Tip Number 3
Showcase your multitasking and prioritization abilities. Think of instances where you've successfully managed multiple tasks or projects simultaneously, as this will be a key aspect of the role.
✨Tip Number 4
Research our company culture and values. Understanding our commitment to inclusivity and support will allow you to connect with us on a deeper level and demonstrate that you're a great fit for the team.
We think you need these skills to ace People Services Team Leader (12m FTC)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the People Services Team Leader position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in managing teams, delivering customer service, and handling high-volume workloads. Use specific examples to demonstrate your multitasking and prioritization skills.
Showcase Leadership Skills: Make sure to highlight any leadership roles you've held in the past. Discuss how you have motivated and developed team members, and provide examples of how you've driven excellence in service delivery.
Tailor Your Application: Customize your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords from the posting to ensure your application resonates with the hiring team.
How to prepare for a job interview at pib Group Careers
✨Show Your Leadership Skills
As a People Services Team Leader, it's crucial to demonstrate your leadership abilities. Share examples of how you've motivated and developed teams in the past, and be ready to discuss your approach to managing high volumes of work while maintaining quality.
✨Emphasize Customer Service Excellence
Since the role focuses on driving excellence in customer service, prepare to discuss your strategies for ensuring a positive colleague experience. Highlight any relevant experiences where you improved service delivery or resolved issues effectively.
✨Demonstrate Multitasking and Prioritization Skills
The ability to multitask and prioritize is key in this fast-paced environment. Be prepared to provide examples of how you've successfully managed multiple responsibilities and ensured that your team met deadlines without compromising quality.
✨Foster a Continuous Improvement Mindset
Talk about your commitment to continuous improvement. Share specific instances where you've implemented changes that enhanced processes or team performance, showing that you're proactive in seeking ways to improve the work environment.
