At a Glance
- Tasks: As an Account Handler, you'll provide top-notch service and advice to clients while managing their insurance needs.
- Company: Join PIB, a dynamic company with a fantastic office in Halifax, easily accessible by transport.
- Benefits: Enjoy great office perks, ample parking, and a supportive team environment.
- Why this job: This role offers the chance to build relationships and make a real impact in clients' lives.
- Qualifications: We're looking for motivated individuals with strong communication skills and a passion for customer service.
- Other info: Be part of a growing team that values professional development and client satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
It’s a fantastic time to join PIB and work as part of the West Yorkshire Broking Team based out of our fantastic Halifax Office Great offices and easily accessible via transport links and close to a train station. Plenty of parking as well! The Role: Account Handler To provide professional advice and service to all clients. Effectively manage policy events following compliant processes ensuring that all customers are dealt with professionally and fairly. To retain existing customers and write new business by the continual development of relationships and delivery of excellent customer service. Responsibilities: Determine appropriate solutions, structure, price and placement strategies that meet the clients needs and deliver profitable business for a range of clients. Provide quality service to clients, covering all details of their insurance arrangements, to advise, review, arrange and secure the appropriate cover at a competitive premium. Responsible for the review and action required on policy and client information. Be vigilant in day to day operations to identify and mitigate the impact of potential issues ensuring remedial action is taken where necessary. Build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists to maximise business opportunities. Build and continuously enhance relationships with PIB…
Account Handler employer: pib Group Careers
Contact Detail:
pib Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarize yourself with the insurance industry and the specific needs of clients in the West Yorkshire area. Understanding local market trends and client expectations will help you stand out during the interview process.
✨Tip Number 2
Highlight your customer service skills and any previous experience in account management. Be prepared to share examples of how you've successfully built and maintained client relationships in the past.
✨Tip Number 3
Research PIB and their approach to client service. Being knowledgeable about our company values and how we operate will demonstrate your genuine interest in joining our team.
✨Tip Number 4
Prepare to discuss how you would handle potential issues that may arise in day-to-day operations. Show us that you can think critically and act proactively to ensure client satisfaction.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Account Handler. Highlight your experience in providing professional advice and managing client relationships in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize your ability to deliver excellent customer service and manage policy events effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your commitment to client satisfaction. Use specific examples from your past experiences to demonstrate how you can meet the clients' needs.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at pib Group Careers
✨Know Your Insurance Basics
Make sure you have a solid understanding of insurance principles and practices. Be prepared to discuss different types of policies and how they can be tailored to meet client needs.
✨Demonstrate Relationship-Building Skills
Since the role emphasizes building effective relationships, think of examples from your past experiences where you successfully developed and maintained client relationships. Be ready to share these stories.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss how you've identified and mitigated potential issues in previous roles. Highlight your proactive approach to problem-solving and how it benefited your clients.
✨Emphasize Customer Service Excellence
Be ready to explain your approach to providing excellent customer service. Share specific instances where you went above and beyond to ensure client satisfaction.