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For Companies At a Glance
- Tasks: Deliver exceptional customer service and promote luxury fashion to affluent clients.
- Company: Join a prestigious Italian luxury cashmere brand with a focus on inclusion.
- Benefits: Competitive hourly wage, bonus scheme, and a vibrant work environment.
- Why this job: Be part of a stylish team and elevate your sales skills in luxury fashion.
- Qualifications: Retail sales experience and a passion for customer service are essential.
- Other info: Full-time role with opportunities for growth in a dynamic setting.
The predicted salary is between 26000 - 31200 £ per year.
If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advice to our affluent customers in one of our stores in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone.
Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Identify customers' needs and wants and create a best seller list.
- Welcome and greet customers in an elegant manner.
- Assist customers at the fitting room and be able to add on sales.
- Actively involve in deliveries and re-plan, up to date with product information.
- Accurately describe product features and benefits.
- Follow all company policies and procedures.
The goal is to provide high-class customer service and to increase the company’s growth and revenue through maximising sales.
Requirements and skills:
- Proven working experience in retail sales.
- Basic understanding of sales principles and customer service practices.
- Proficiency in English.
- Track record of over-achieving sales KPIs.
- Solid communication and interpersonal skills.
- Customer service focus.
- Friendly, helpful, confident and engaging personality.
This job is full time only.
Experience:
Required Languages: English – Advanced
Employment: Full-time
Schedule: Monday to Sunday
Salary: £12.5 – £14 hourly
Benefits: bonus scheme
About Piazza Castello: Piazza Castello Milano is a luxury fashion brand that specializes in producing high-quality cashmere & silk garments for women, men, and children. The brand was founded with the aim of creating exquisite fashion collections that blend tradition.
Senior Sales Associate Luxury Fashion Store employer: Piazza Castello
Contact Detail:
Piazza Castello Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Associate Luxury Fashion Store
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Piazza Castello's collections, values, and customer base. This way, when you walk into that interview, you can show off your passion for Italian fashion and how you can contribute to their culture of inclusion and diversity.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage with affluent customers and promote style advice. Role-play with a friend or in front of the mirror to nail that confident and engaging personality they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend fashion events where you might meet someone from Piazza Castello. Building relationships can give you insider info and make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to provide that high-class customer service they value.
We think you need these skills to ace Senior Sales Associate Luxury Fashion Store
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for Italian fashion shine through! Share any relevant experiences or personal stories that highlight your enthusiasm for luxury brands and customer service.
Tailor Your CV to Us: Make sure your CV reflects the skills and experiences that align with our job description. Highlight your retail sales experience and any achievements in exceeding sales KPIs to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to mention how you can contribute to our culture of inclusion and diversity while providing exceptional customer service.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Piazza Castello
✨Know Your Fashion
Brush up on the latest trends in luxury fashion, especially cashmere and silk. Being able to discuss current styles and how they relate to the brand will show your passion and knowledge, which is crucial for a Senior Sales Associate.
✨Customer-Centric Approach
Prepare examples of how you've provided exceptional customer service in the past. Think about specific situations where you identified a customer's needs and exceeded their expectations, as this aligns perfectly with the role's focus on high-class service.
✨Visual Merchandising Skills
Familiarise yourself with visual merchandising standards. Be ready to discuss how you would maintain store conditions and create appealing displays that attract customers, as this is key to driving sales in a luxury environment.
✨Sales Achievements
Have concrete examples of how you've over-achieved sales KPIs in previous roles. This could include specific targets you met or exceeded, as well as any strategies you used to boost sales, which will demonstrate your capability to contribute to the company's growth.
