Credit Risk Controller

Credit Risk Controller

London Full-Time 22000 - 26000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage credit control, build relationships, and ensure compliance while minimising risk.
  • Company: Join HEINEKEN, a leading UK pub company with over 2,400 pubs.
  • Benefits: Enjoy remote work options, annual bonuses, private healthcare, and 35 days holiday.
  • Why this job: Be part of a dynamic team, receive ongoing training, and contribute to community-focused pubs.
  • Qualifications: Comfortable with numbers, good communication skills, and familiarity with Microsoft Suite required.
  • Other info: Flexible office days and opportunities for career development await you!

The predicted salary is between 22000 - 26000 £ per year.

Join to apply for the Credit Risk Controller role at Jaap Blauwendraat pianoservice.

Credit Risk Controller

Function: Finance - Star Pubs

Location: Edinburgh City Centre (a mix of office and home working)

Salary: £26,000 - £30,000 base depending on experience, plus full benefits listed below.

Contract: Permanent

Closing Date: 19th June 2025. Please note, we may close vacancies early where we receive significant numbers of applications, so don’t delay!

Did you know that HEINEKEN own over 2,400 pubs in the UK? HEINEKEN has a long-held belief that pubs are an integral part of British culture and that well-invested pubs, run by skilled operators can prosper and thrive. As the nation’s leading pub, cider and beer company and the name behind a host of brilliant brands, we’re looking for equally brilliant people to help us on our journey to building a better future.

About The Role

Credit Control is more than simply collecting payments. Building strong relationships with our customers and colleagues to keep pubs open and trading is essential to the success of Star Pubs. Our team of Credit Risk Controllers are each aligned to a regional area of the UK and build strong ongoing relationships with our leased pub operators. Credit Controllers collect payment for drinks orders and rent and agree and monitor repayment plans for debt. Working closely with our field-based Business Development Managers and Regional Operations Directors, you will ensure that the right commercial decisions are taken to keep our pubs trading while minimising credit risk, always ensuring compliance with Credit Policy and Pubs Code.

Who We’re Looking For

We’re looking for someone who can hold confident and robust conversations with our customers. Making decisions that benefit both us and the outlets and working at pace will be key.

  • Are comfortable working with numbers and bank reconciliations
  • Have a good understanding of the Microsoft Suite including Excel
  • Can build relationships with internal and external stakeholders through great communication skills
  • Have an eye for detail and can maintain accurate records
  • Experience with MI Reporting and Power BI would be fantastic, though not essential

This is a busy, interesting and varied role which is right at the heart of our business. As part of an experienced team, you will have lots of support and ongoing training, plus regular feedback in monthly 1-to-1s with your manager. Your ideas for process improvement are always welcome and there are opportunities for career development which is supported and encouraged.

Our Ways of Working

Heineken’s Global Purpose is to brew the Joy of True Togetherness to inspire a better world and to fulfil this we believe in working closely with each other and collaborating face-to-face when we can. To enable this, we ask colleagues to be in the office Tuesdays and Thursdays and one other day of colleague’s choice.

Our Benefits And Rewards

  • Annual bonus
  • Company-funded Private Medical Healthcare
  • Double-matched pension (up to 10%)
  • 35 days holiday (holiday trading available)
  • Retail discounts
  • A monthly case of our delicious ciders and beers (low and no alcohol options available)
  • Unique learning and development opportunities
  • And much more!

You’ll also get the opportunity to join our colleague networks, in which people from across the business connect to help champion diversity, equity and inclusion, ensuring we’re continuing to give people a voice.

The application

If you like what you’ve read and are ready to brew a better career with us, let’s get going! We may close vacancies early when we receive lots of applications, so don’t delay!

If you need any adjustments made to support your application, for example, if you require information in different formats, or if you have any accessibility issues, then we’re more than happy to review our processes please feel free to get in touch with us.

You might feel that you don’t meet every single requirement for this role, and that’s okay we all need the opportunity to develop and untap our full potential. If this advert has piqued your interest, we’d encourage you to submit an application rather than ruling yourself out. You never know you may be exactly what we’re looking for!

Who We Are

Star Pubs is part of HEINEKEN UK. The vast majority of our 2,400 pubs are leased out to small businesses and entrepreneurs. Around 200 pubs operate on our Just Add Talent model (a managed operator agreement). Our ambition is to bring out the best in the great British pub by attracting and retaining the best operators, investing to create great pubs at the heart of their communities and providing licensees with market-leading insight and support.

There’s no better place to untap your future. Join us, and brew a better career.

Credit Risk Controller employer: Pianoservice

At HEINEKEN, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a Credit Risk Controller in our Edinburgh City Centre office, you'll benefit from a supportive team environment, extensive training opportunities, and a comprehensive benefits package including a double-matched pension and generous holiday allowance. Join us to not only advance your career but also to be part of a company that values diversity, equity, and inclusion while celebrating the rich tradition of British pubs.
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Contact Detail:

Pianoservice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Risk Controller

✨Tip Number 1

Familiarise yourself with the pub industry and HEINEKEN's role in it. Understanding their business model and how credit risk impacts their operations will help you engage in meaningful conversations during interviews.

✨Tip Number 2

Network with current or former employees of Star Pubs or HEINEKEN. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.

✨Tip Number 3

Brush up on your Excel skills, especially in areas like data analysis and reporting. Being able to demonstrate your proficiency in these tools during discussions can set you apart from other candidates.

✨Tip Number 4

Prepare examples of how you've successfully built relationships in previous roles. Since relationship management is key for this position, having specific anecdotes ready will showcase your relevant experience effectively.

We think you need these skills to ace Credit Risk Controller

Credit Control
Relationship Management
Financial Analysis
Bank Reconciliation
Microsoft Excel
Communication Skills
Attention to Detail
Decision-Making
Compliance Knowledge
MI Reporting
Power BI
Problem-Solving Skills
Time Management
Team Collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Credit Risk Controller. Familiarise yourself with the key skills required, such as relationship building, financial acumen, and compliance with credit policies.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your ability to work with numbers, your proficiency in Microsoft Excel, and any experience you have in credit control or finance.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Credit Risk Controller position at Star Pubs.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

How to prepare for a job interview at Pianoservice

✨Know Your Numbers

As a Credit Risk Controller, you'll be working with numbers and bank reconciliations. Brush up on your financial knowledge and be prepared to discuss how you handle numerical data in your previous roles.

✨Build Rapport

Strong relationships are key in this role. Think of examples where you've successfully built rapport with clients or colleagues, and be ready to share these during the interview.

✨Demonstrate Communication Skills

You'll need to hold confident conversations with customers. Prepare to showcase your communication skills by discussing past experiences where effective communication led to positive outcomes.

✨Showcase Problem-Solving Abilities

The role involves making decisions that benefit both the company and its outlets. Be ready to discuss situations where you've had to make tough decisions and how you approached them.

Credit Risk Controller
Pianoservice
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