At a Glance
- Tasks: Drive commercial excellence and enhance client engagement in luxury retail.
- Company: Join Piaget, a prestigious brand known for its elegance and innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborative culture with opportunities to build relationships and drive business success.
- Why this job: Make a real impact in the luxury market while developing your strategic skills.
- Qualifications: 5 years in commercial roles, preferably in luxury retail, with strong analytical skills.
The predicted salary is between 54000 - 66000 £ per year.
Your Mission
The mission of the Senior Commercial Executive is to drive commercial excellence and strategic growth for Piaget in the UK market.
You will be responsible for optimizing performance and enhancing client engagement across our esteemed retail boutiques, while simultaneously cultivating strong relationships and maximizing business development within our strategic wholesale channels.
The role will blend strategic vision with hands-on execution to achieve sales targets, foster key partnerships, and contribute significantly to Piaget's long-term market strategy.
HOW WILL YOU MAKE AN IMPACT?
- Set and coordinate monthly key learnings and closings' files
- Provide ad-hoc information for specific reports / presentations
- Set and coordinate overall turnover and provide latest estimates by boutique
- Analyse and evaluate sales performance (quantitative and qualitative) and address issues as needed
- Work closely with the HJO department on sales tracker and forecast
- Update daily on sales progress, assist with sales forecasts and preparation of reports
- Support the Brand Manager with the Piaget's 3-5Y strategy for UK market: assess business potential based on market context; define or review the distribution model where appropriate
- Support with LE and BU definition (at channel and POS level)
- Support marketing team on analytical business cases (e-commerce, performance per product segment), BU split definition per collection
- Improve client knowledge at the region, boutique and sales associate level with Sales Force (The View) implementation
- Database Management and insight
- Monitor a consistent Clienteling program, including opportunity guidelines and in-store gifting
- Support in building a ROI-driven client development strategy with marketing team
- Plan and deliver strategies, encouraging customer engagement, recruitment, upgrade, retention, loyalty
- Adapt HQ guidelines to local market specificities and client database
- Measure performances results and progress and ROI
- Supervise POS operations to ensure efficiency and delivery of highest standards to end-clients
- Ensure compliance with company's policies and operational guidelines
- Prepare and ensure smooth 360 (re)opening of boutiques/POS
- Provide feedback to boutique staff management to improve quality of operations
- Create POs for retail and follow-up with finance on payment
- Support merchandisers with product transfers when needed
- Visit POS regularly
- Maintain close relationships with local partners through regular market visits, meetings and business reviews
- Attend meetings with group buying teams, working alongside the Brand Manager
- In charge of coordinating the trainings needed in wholesale with the training team
- Define the monthly & daily action plan to deliver sales targets, budgeting accounts to achieve a targeted sell-in/sell-out on a monthly basis. Propose stock to retailers
- Analysis: Analyse stock, sell-in and sell-out and work with the Piaget team to create an action plan to increase sell-out
- Wholesale sales forecasting – weekly, monthly, quarterly and annually – for the business optimization
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- 5 years' experience in commercial roles, with proven capabilities in retail analysis.
- Experience within luxury or premium retail is a significant advantage.
- Commercially and analytically minded, with ability to connect analytical findings to business context and strategic implications.
- Self-directed and accountable, with a track record of managing priorities and delivering quality work under pressure.
- Strong communication skills (verbal, written) and able to present with clarity and confidence.
- #J-18808-Ljbffr
Commercial Executive (Maternity cover) employer: PIAGET
At Piaget, we pride ourselves on being an exceptional employer that fosters a culture of excellence and innovation. Our Senior Commercial Executive role offers the opportunity to work in the vibrant UK market, where you will be supported by a collaborative team dedicated to your professional growth. With a focus on strategic development and client engagement, we provide a dynamic environment that encourages creativity and rewards performance, making it a truly rewarding place to advance your career in luxury retail.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Executive (Maternity cover)
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PIAGET, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PIAGET!
We think you need these skills to ace Commercial Executive (Maternity cover)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PIAGET, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PIAGET and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PIAGET that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PIAGET
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
