Order Coordinator

At Piab Group we improve our customers' productivity, sustainability, and safety through evolving industrial automation. We believe in an automated world where no resources are wasted, and no humans are injured. With annual sales of ~3 billion SEK and more than 1400 employees, Piab is a global organization, serving customers in more than 100 countries from a vast network of subsidiaries and channel partners.

The Lifting Automation Division specializes in smart lifting solutions using vacuum technology, which can be implemented in industries such as logistics, food & beverage, pharma, automotive, woodworking, and aviation. We are global leaders in ergonomic handling with the most advanced products in the market.

You can expect the following from us:

• Innovative Culture: Be part of a team that thrives on creativity and innovation.
• Global Impact: Work with a company that is a world leader in vacuum transport solutions.
• Sustainable Vision: Contribute to an automated world, promoting safety and efficiency.
• Professional Growth: Access opportunities for continuous learning and career advancement.
• Diverse and Inclusive: Join a workplace that values diversity and fosters an inclusive environment.
• Stable Employer: As part of Patricia Industries and connected to the Wallenberg family, Piab benefits from strong support and a commitment to long-term growth and sustainability.

Job Mission: The Order Coordinator, internally referred to as Parts Coordinator, is primarily an administrative role focused on managing customer relationships and order processing. This position involves handling customer inquiries, preparing quotations, processing orders, and coordinating the shipment of parts. The role requires strong organizational skills and proficiency in Microsoft Office applications.

KEY RESPONSIBILITIES:

• Prepare and send quotations to customers, and follow up on these quotations.
• Process purchase orders in the ERP system and manage invoicing.
• Package parts and arrange for their shipment to customers.
• Collaborate with engineers for technical advice on parts and part numbers.
• Work closely with a small team focused on servicing and repairs.

REQUIREMENTS:

• Essential to have administration experience.
• Minimum of three years of administrative experience.
• Proficiency in Microsoft Office, especially Excel and Outlook.
• Experience with Salesforce.com is advantageous but not mandatory.
• Excellent telephone manners and communication skills.
• Preferable to have been involved in a parts ordering process or worked within an organization that delivers tangible products to customers.
• Live in a nearby area is a must.
• Experience with ERP systems, though training will be provided.
• Familiarity with the Jeeves system is a plus but not required.

If you are passionate about innovation and want to make a difference in the world of automation, we would love to hear from you! Please be advised that a valid work permit for the country we offer the open vacancy is required for non-EU citizens. Unfortunately, applications without a valid work permit cannot be considered.