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For Companies At a Glance
- Tasks: Support daily operations with front desk duties and administrative tasks.
- Company: Join PI, a global leader in high-precision positioning systems, driving innovation across industries.
- Benefits: Enjoy health insurance, tuition reimbursement, generous PTO, and a 401k match.
- Why this job: Be part of a dynamic team that values curiosity and tackles cutting-edge challenges.
- Qualifications: High school diploma required; 2+ years in admin roles preferred, with strong Microsoft Office skills.
- Other info: Position based in Shrewsbury, MA, starting October 2025.
The predicted salary is between 28800 - 43200 £ per year.
Role Overview
We are seeking a reliable and experienced Administrative Office Assistant. The Administrative Office Assistant plays a key role in ensuring smooth day-to-day operations by performing a blend of front desk and administrative tasks. This position requires excellent communication skills, organizational ability, and a proactive approach to supporting internal teams and external clients. This will be based in our new Shrewsbury facility expected to open in October 2025 and is a full-time role, Monday–Friday.
What We Provide
- Blue Cross Blue Shield of MA PPO medical plan with HSA.
- Dental and vision insurance.
- LTD & Life insurance.
- Tuition Reimbursement
- 12 Holiday days off
- PTO and Sick Time
- 401k with a generous company match.
- And much more
About Us
PI (Physik Instrumente), LP is a global leader in high-precision positioning systems. We design and manufacture world-class precision motion and automation solutions across our facilities in North America, Europe, and Asia. Our diverse product portfolio includes air bearings and air bearing stages, hexapod positioning and alignment systems, precision actuators, piezo drivers, and much more. Our customers are pioneers in cutting-edge industries and research institutions spanning photonics, semiconductors, aerospace, and life sciences.
Innovation is at the core of our identity — we often create or build devices for applications being realized for the very first time, driving advancements that shape entire markets. Our culture is characterized by openness, transparency, and enthusiasm, fueled by a shared curiosity to tackle emerging scientific and technological challenges. If you possess an inquisitive mindset and enjoy developing solutions for first-generation problems, you will be right at home!
Responsibilities
Administrative Support
- Answer and forward incoming phone calls professionally and promptly.
- Greet and sign in visitors, clients, and guests while maintaining a welcoming reception area.
- Address customer inquiries and provide information or assistance as needed.
- Monitor and maintain office supplies and paper products.
- Maintain office equipment including printers, copiers, and the postage machine.
- Monitor the info@ email inbox and respond or route messages appropriately.
- Distribute incoming postal mail daily.
- Perform literature fulfillment and distribution tasks.
- Assist with miscellaneous administrative projects as needed.
Sales Support
- Fulfill leads from trade shows, web inquiries, and sales referrals.
- Assist the sales team in preparing and closing quotes and opportunities in the CRM system.
- Import and process incoming leads and opportunities into the CRM system.
- Enter sales support requests into the JIRA database.
- Generate ERP-based sales reports as required.
- Monitor and replenish catalogs and marketing collateral.
Tradeshow Coordination
- Pull, prepare, and pack tradeshow materials and literature for each event.
- Create and maintain inventory lists with images for each tradeshow kit.
- Unpack, organize, and restock literature and equipment post-event.
- Import and process tradeshow leads in CRM and create email lead reports for post-show marketing follow-up.
Requirements
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- 2+ years of experience in an administrative, front desk, or office support role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with CRM and ERP systems (preferred: Dynamics 365 Sales and Infor).
- Strong verbal and written communication skills.
- Highly organized with excellent attention to detail.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
PI (Physik Instrumente), LP is an Equal Employment Opportunity Employer/Protected Veterans/Individuals with Disabilities. Employment is dependent on the results of a background check. We are open to reasonable accommodation – please contact us at hr@pi-usa.us for consideration.
We are not currently providing work authorization or sponsorship for this opportunity.
The job location will be in our Shrewsbury, MA facility and will begin in October of 2025. Please take this into consideration when applying. #J-18808-Ljbffr
Administrative Office Assistant employer: PI (Physik Instrumente) Group
Contact Detail:
PI (Physik Instrumente) Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Office Assistant
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as Microsoft Office Suite and CRM systems like Dynamics 365 Sales. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss specific situations where your attention to detail made a difference in your team's efficiency.
✨Tip Number 3
Research PI (Physik Instrumente) and understand their products and market position. Being knowledgeable about the company will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the organisation.
✨Tip Number 4
Prepare for potential situational questions that assess your communication skills and ability to handle customer inquiries. Think of examples from your past experiences where you successfully resolved issues or provided exceptional service.
We think you need these skills to ace Administrative Office Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles. Emphasise skills such as communication, organisation, and proficiency in Microsoft Office Suite, as these are crucial for the Administrative Office Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle front desk tasks and support internal teams effectively.
Highlight Relevant Skills: In your application, clearly outline your experience with CRM and ERP systems, especially if you have worked with Dynamics 365 Sales or Infor. This will set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at PI (Physik Instrumente) Group
✨Showcase Your Communication Skills
As an Administrative Office Assistant, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and professionally, both verbally and in writing. Consider sharing examples of how you've effectively handled customer inquiries or collaborated with team members in previous roles.
✨Highlight Your Organisational Abilities
This role requires excellent organisational skills. During the interview, discuss specific strategies you use to stay organised, such as prioritising tasks or managing multiple projects simultaneously. You might also want to mention any tools or software you use to keep track of your responsibilities.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office Suite and experience with CRM and ERP systems are important for this position. Make sure to mention your familiarity with these tools during the interview. If you have experience with Dynamics 365 Sales or Infor, be sure to highlight that as well.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle various situations. Think about past experiences where you had to manage a difficult customer or resolve an office-related issue, and be ready to explain your thought process and the outcome.
