At a Glance
- Tasks: Join our team to manage daily operations and enhance patient experiences.
- Company: A welcoming physiotherapy practice in central Cambridge.
- Benefits: Gain valuable skills in healthcare, communication, and administration.
- Other info: Supportive team environment with opportunities for personal development.
- Why this job: Kickstart your career in healthcare while making a real difference.
- Qualifications: Recent graduates or those with equivalent experience are encouraged to apply.
The predicted salary is between 25000 - 32000 £ per year.
We are a busy and welcoming physiotherapy practice in central Cambridge, looking for a friendly, confident Healthcare Administrator to join our team. This is an excellent opportunity for a recent graduate or someone at the beginning of their career who is looking to gain professional experience in a healthcare setting. You'll be at the centre of our clinic's day-to-day operations, developing valuable skills in communication, customer service, marketing and administration while helping our patients receive exceptional care.
As part of our team, you’ll work closely with experienced clinicians and gain first-hand insight into healthcare operations and delivery, patient care pathways and the management of our successful healthcare practice.
What you’ll be doing
As the first person many patients meet or speak to, you'll play a key role in creating a professional and supportive experience, while keeping the clinic running smoothly.
- Providing a friendly, calm reception service.
- Answering telephone calls, discussing patients' needs and recommending the most appropriate treatment option or clinician.
- Responding to emails professionally and efficiently.
- Supporting our social media activity and helping to create engaging content.
- Coordinating our clinicians’ schedules to maximise appointment availability.
- Scheduling, confirming and managing appointments.
- Processing payments and managing daily financial transactions.
- Coordinating staff annual leave and supporting clinicians with day-to-day administrative tasks.
- Maintaining accurate and confidential patient records.
- Assisting with clinic operations and service improvement projects.
- Contributing ideas to help improve the patient experience and promote our services.
What We're Looking For
We're looking for someone who enjoys working with people, takes pride in doing things well and is keen to learn. Please get in touch if you have:
- A recent degree (any discipline considered) or equivalent experience with a strong academic background.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- A positive, proactive attitude and willingness to learn.
- Confidence using IT systems and social media platforms.
- The ability to manage multiple tasks and stay organised in a busy environment.
- Empathy, professionalism and a genuine desire to help others.
- Previous customer service, hospitality, retail or sales experience would be highly desirable.
You'll be joining a supportive team that values initiative, professionalism and personal development. This role provides an excellent foundation for a future career in healthcare, business, management, marketing, customer experience or professional services.
Medical Administrator - Private Healthcare in Cambridge employer: Physiofit Cambridge
Join our vibrant physiotherapy practice in the heart of Cambridge, where we prioritise a supportive work culture and professional growth. As a Medical Administrator, you'll not only gain invaluable experience in healthcare operations but also enjoy a collaborative environment that encourages initiative and personal development. With opportunities to enhance your skills in communication, customer service, and administration, this role is perfect for those looking to make a meaningful impact while working alongside experienced clinicians.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Administrator - Private Healthcare in Cambridge
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the clinic's values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administration. Think about examples from your past experiences that highlight your skills and how they relate to the role.
✨Tip Number 3
Show off your personality! During the interview, let your friendly and confident side shine through. Remember, they’re looking for someone who fits well with their team, so be yourself and engage with them.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Medical Administrator - Private Healthcare in Cambridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your CV:Make sure to tailor your CV to highlight relevant experiences that match the job description. Focus on your communication skills, customer service experience, and any admin tasks you've handled before. We love seeing how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be specific about what excites you about working in healthcare and how you can contribute to our clinic’s success. Keep it friendly and professional!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Physiofit Cambridge
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Administrator in a healthcare setting. Familiarise yourself with the tasks mentioned in the job description, like managing appointments and maintaining patient records. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your People Skills
Since you'll be the first point of contact for patients, it's crucial to showcase your communication and interpersonal skills. Prepare examples from your past experiences where you've successfully interacted with customers or clients. This will highlight your ability to create a friendly and supportive environment.
✨Be Ready to Discuss IT and Social Media
The role requires confidence in using IT systems and social media platforms. Brush up on any relevant software you might encounter and think about how you can contribute to the clinic's online presence. Bring ideas for engaging content that could enhance their social media activity.
✨Demonstrate Your Organisational Skills
In a busy healthcare environment, being organised is key. Prepare to discuss how you manage multiple tasks effectively. You could share specific strategies or tools you use to stay organised, which will show that you're proactive and ready to handle the demands of the role.
