At a Glance
- Tasks: Lead and optimise staffing operations for innovative delivery teams in a fast-paced tech environment.
- Company: PhysicsX, a deep-tech company revolutionising engineering with AI-driven solutions.
- Benefits: Equity options, generous pension contributions, free lunches, and extensive personal development support.
- Other info: Join a diverse team committed to innovation and tackling complex industry challenges.
- Why this job: Make a real impact in a collaborative team while shaping the future of engineering technology.
- Qualifications: 2-3+ years in operations or resource management, strong data skills, and excellent communication.
The predicted salary is between 56250 - 68750 £ per year.
About us PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive.
Who we are looking for As our Delivery Operations Manager, you will be at the centre of how we deploy and grow our Delivery teams as PhysicsX scales. You will bring together live and forward-looking input from Account Leads, Tech Leads, Commercial and Talent, combining it with accurate allocation and capacity data to build clear, decision-ready views, recommendations and tracked actions. From balancing competing project needs to managing bench, surge, skills gaps and upcoming transitions, you will help ensure the right people are deployed to the right work at the right time. This is a highly collaborative and hands-on role, combining strong stakeholder management with operational rigour and confidence working with data. You will run and continually improve the end-to-end staffing process, maintain dependable resource-planning information, support the onboarding of new joiners and help translate future demand into hiring priorities. Over time, you will become the trusted owner of staffing operations and capacity insight, introducing clearer processes, better workflows and greater visibility across Delivery.
Responsibilities
- Synthesis of live and forward-looking needs from Delivery / Account teams, turned into clear, decision-ready outputs that help leaders make staffing calls and drive follow-through:
- Account Leads: future account plans, project timing, and changing customer priorities
- Tech Leads (e.g. bi-weekly sync): live staffing needs, team roles and skills fit, upcoming transitions, and delivery risks
- Commercial: pipeline and capacity - likelihood and timing of new work, and whether it can be staffed in the short and medium term
- Talent: staffing theses, upcoming joiners, and hiring priorities - why someone was hired, what for, and which future skills gaps are emerging
- Synthesis of all of this into clear staffing requirements, options, and unresolved decisions
- Updating and maintaining resource planning tools (Operating):
- Allocation data, including start/end dates and planned changes
- Project Tech Lead and relevant ownership
- Allocation type: Direct (SoW), Investment, Account Resource Pool, or Surge (temporary)
- Timely capture of staffing decisions so the data stays dependable and traceable
- Monitoring resource planning tools and proactively driving issues to resolution:
- Bench levels (too high/low) and utilisation (Allocations / Headcount)
- Surge: how many people, for how long, and whether they should rotate
- Project balance (overstaffed and understaffed)
- Demand feasibility (headcount vs. demand)
- Time-to-staff, skills gaps, and upcoming project transitions
- Investigation of exceptions, with clear options, trade-offs, and recommended actions
- Staffing scenarios, recommendation notes, and prioritisation views that lead to decisions and action
- Onboarding of new joiners:
- Point of contact for Delivery onboarding, for both new joiners to the company and new joiners moving onto projects, working with project teams so they have what they need to get up to speed quickly
- Coordinating and maintaining broader Delivery onboarding documentation with the wider Delivery team, keeping it accurate and current
You'll also grow the role by:
- Proposing clearer prioritisation principles for when demand exceeds available capacity
- Partnering with Talent to translate expected demand into recruitment priorities - by role, skills, and timing
- Improving and automating workflows from onboarding through allocation, rotation, and transition
What we're looking for:
- People-first, data-fluent - roughly a 60/40 split.
- Strong negotiator and diplomat.
- Precise and meticulous.
- Confident with data.
- Genuinely curious about what makes PhysicsX's engineering customers different.
- Comfortable navigating an organisation with multiple reporting lines and competing agendas.
- Hands-on, and energised rather than drained by ambiguity and a fast-changing environment.
What We Offer
- Build what actually matters
- Learn alongside exceptional people
- Influence over hierarchy
- Sustainable pace, long-term ambition
- Equity options
- 10% employer pension contribution
- Free office lunches
- Enhanced parental leave
- YellowNest nursery scheme
- 25 days of Annual Leave (+ Public Holidays)
- Private medical insurance
- Wellhub Subscription
- Eye tests
- Personal development
- Employee Assistance Programme (EAP)
- Bike2Work scheme and Season ticket loan
- Octopus EV salary sacrifice
We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply.
Delivery Operations Manager in London employer: PhysicsX
At PhysicsX, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through access to personal development resources and mentorship opportunities, all while enjoying the benefits of flexible working arrangements in our vibrant Shoreditch office. With equity options and a strong focus on diversity and inclusion, we empower our team to thrive both professionally and personally in a meaningful and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Operations Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Delivery Operations Manager at PhysicsX!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like PhysicsX or be willing to refer you for that Delivery Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from PhysicsX who’s on the lookout for their next Delivery Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Delivery Operations Manager role at PhysicsX!
We think you need these skills to ace Delivery Operations Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at PhysicsX. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at PhysicsX
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at PhysicsX. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
