At a Glance
- Tasks: Lead and optimise delivery operations for cutting-edge AI-driven engineering projects.
- Company: Join PhysicsX, a pioneering deep-tech company revolutionising hardware innovation.
- Benefits: Enjoy competitive salary, equity options, flexible work, and comprehensive health benefits.
- Other info: Dynamic environment with opportunities for personal growth and meaningful contributions.
- Why this job: Make a real impact in advanced industries while collaborating with top talent.
- Qualifications: 2-3+ years in operations or resource management; strong data and communication skills.
The predicted salary is between 63000 - 77000 £ per year.
PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive.
As our Delivery Operations Manager, you will be at the centre of how we deploy and grow our Delivery teams as PhysicsX scales. You will bring together live and forward-looking input from Account Leads, Tech Leads, Commercial and Talent, combining it with accurate allocation and capacity data to build clear, decision-ready views, recommendations and tracked actions. From balancing competing project needs to managing bench, surge, skills gaps and upcoming transitions, you will help ensure the right people are deployed to the right work at the right time.
This is a highly collaborative and hands-on role, combining strong stakeholder management with operational rigour and confidence working with data. You will run and continually improve the end-to-end staffing process, maintain dependable resource-planning information, support the onboarding of new joiners and help translate future demand into hiring priorities. Over time, you will become the trusted owner of staffing operations and capacity insight, introducing clearer processes, better workflows and greater visibility across Delivery.
Responsibilities
- Synthesis of live and forward-looking needs from Delivery / Account teams, turned into clear, decision-ready outputs that help leaders make staffing calls and drive follow-through:
- Account Leads: future account plans, project timing, and changing customer priorities
- Tech Leads (e.g. bi-weekly sync): live staffing needs, team roles and skills fit, upcoming transitions, and delivery risks
- Commercial: pipeline and capacity - likelihood and timing of new work, and whether it can be staffed in the short and medium term
- Talent: staffing theses, upcoming joiners, and hiring priorities - why someone was hired, what for, and which future skills gaps are emerging
- Synthesis of all of this into clear staffing requirements, options, and unresolved decisions
- Updating and maintaining resource planning tools (Operating):
- Allocation data, including start/end dates and planned changes
- Project Tech Lead and relevant ownership
- Allocation type: Direct (SoW), Investment, Account Resource Pool, or Surge (temporary)
- Timely capture of staffing decisions so the data stays dependable and traceable
- Monitoring resource planning tools and proactively driving issues to resolution:
- Bench levels (too high/low) and utilisation (Allocations / Headcount)
- Surge: how many people, for how long, and whether they should rotate
- Project balance (overstaffed and understaffed)
- Demand feasibility (headcount vs. demand)
- Time-to-staff, skills gaps, and upcoming project transitions
- Investigation of exceptions, with clear options, trade-offs, and recommended actions
- Staffing scenarios, recommendation notes, and prioritisation views that lead to decisions and action
- Onboarding of new joiners:
- Point of contact for Delivery onboarding, for both new joiners to the company and new joiners moving onto projects, working with project teams so they have what they need to get up to speed quickly
- Coordinating and maintaining broader Delivery onboarding documentation with the wider Delivery team, keeping it accurate and current
You will also grow the role by:
- Proposing clearer prioritisation principles for when demand exceeds available capacity
- Partnering with Talent to translate expected demand into recruitment priorities - by role, skills, and timing
- Improving and automating workflows from onboarding through allocation, rotation, and transition
What we're looking for:
- 2-3+ years in a demanding, multi-functional environment - likely strategic operations, resource management, staffing, workforce planning, or something closely adjacent.
- Comfortable in a CRM or staffing/ERP system, a spreadsheet, or a BI tool, and able to work across teams with competing priorities without losing the thread.
- Clear communication in both directions - up to leadership, across to stakeholders - laying out decisions, options and constraints.
- Experience in an enterprise-platform business that blends product and services, or in fast-paced consulting or professional services.
- Evidence of tightening up a process and using data to change how a decision got made.
- People-first, data-fluent - roughly a 60/40 split.
- Strong negotiator and diplomat, influencing without formal authority.
- Precise and meticulous, keeping systems accurate and current.
- Confident with data - sharp with spreadsheets, analysis and reporting.
- Able to turn incomplete or conflicting information into clear choices, trade-offs and recommendations.
- Genuinely curious about what makes PhysicsX's engineering customers different.
- Comfortable navigating an organisation with multiple reporting lines and competing agendas.
- Hands-on, energised rather than drained by ambiguity and a fast-changing environment.
What We Offer
- Build what actually matters - Help shape an AI-native engineering company at a formative stage.
- Learn alongside exceptional people - Work with a high-caliber, collaborative team.
- Influence over hierarchy - We operate with a flat structure.
- Hybrid model - Balancing focused work with a life beyond it.
- Equity options - Share meaningfully in the company you’re helping to build.
- 10% employer pension contribution.
- Free office lunches.
- Enhanced parental leave.
- YellowNest nursery scheme.
- 25 days of Annual Leave (+ Public Holidays).
- Private medical insurance - 100% employee cover.
- Wellhub Subscription - Access to gyms, classes and wellness apps.
- Eye tests.
- Personal development support.
- Employee Assistance Programme (EAP).
- Bike2Work scheme and Season ticket loan.
- Octopus EV salary sacrifice.
We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply.
Delivery Operations Manager London, United Kingdom employer: PhysicsX Ltd.
At PhysicsX Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our commitment to employee growth is evident through mentorship opportunities and a focus on professional development, ensuring that our team members thrive while working on cutting-edge technology in a supportive environment. Join us to be part of a forward-thinking company that values your contributions and empowers you to make a meaningful impact in the world of AI-driven platforms.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Operations Manager London, United Kingdom
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like PhysicsX Ltd.. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at PhysicsX Ltd..
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at PhysicsX Ltd..
We think you need these skills to ace Delivery Operations Manager London, United Kingdom
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at PhysicsX Ltd. and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at PhysicsX Ltd.
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like PhysicsX Ltd. will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to PhysicsX Ltd..
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at PhysicsX Ltd..
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at PhysicsX Ltd.. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
